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Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.
What is Kangle?
Kangle, created by Swaas, is a pioneering learning experience platform that goes beyond traditional educational methods, providing a customized learning journey. This platform stands out by effectively curating on-demand content and systematically delivering it to a targeted audience, fostering an environment that promotes efficient learning. Kangle addresses a variety of needs across different industries, functioning as a franchise training solution for businesses operating under the franchise model, a digital asset management system for organizations managing workflows and sensitive documents, a learning management system focused on corporate employee development, and a knowledge management tool for financial institutions that prioritize adherence to regulatory standards. Our passionate team consists of experienced professionals who are dedicated to improving user experiences through a process-oriented approach. We excel in developing frameworks that enhance Digital Engagement, Sales Force Automation, Digital Content Management, as well as Learning and Knowledge Management, thereby providing comprehensive support tailored to the specific needs of our clients. By utilizing our expertise, organizations can effectively tackle the intricate challenges associated with their training and development goals, ultimately leading to improved performance and growth. Additionally, Kangle's versatility enables it to adapt to the evolving demands of various sectors, making it an invaluable asset for any organization looking to invest in its workforce.
Integrations Supported
Microsoft 365
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Market Force
Date Founded
2005
Company Location
United States
Company Website
www.marketforce.com
Company Facts
Organization Name
SwaaS
Company Location
India
Company Website
kangle.me/
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Data Visualization
Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery
Categories and Features
Digital Asset Management
Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies