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Dialpad ConnectDialpad Connect is an advanced, AI-powered customer communications platform designed to unify voice calls, video meetings, and team messaging into a single, intuitive experience that enhances productivity and customer satisfaction. Its intelligent features include real-time call transcription, automated voicemail transcription, AI-generated conversation summaries, and actionable recommendations that keep users focused and informed during every interaction. The platform integrates seamlessly with a wide array of popular business tools such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and Hubspot, enabling organizations to streamline workflows and centralize communication data. Built on a robust dual-cloud infrastructure, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA, comprehensive disaster recovery, and 24/7 customer support. It meets strict security and privacy standards, including GDPR, HIPAA, SOC 2, ISO certifications, and LGPD compliance, ensuring sensitive data is well protected. Dialpad’s AI capabilities extend to providing live coaching to agents during calls, facilitating better sales outreach, and offering real-time analytics to boost operational efficiency. The platform caters to businesses of all sizes, from startups to global enterprises, helping them transform their communication strategies. Dialpad Connect simplifies complex communication needs into a unified platform that supports inbound and outbound contact centers, cloud phone systems, and virtual collaboration. Its flexibility and scalability allow organizations to adapt and grow while maintaining exceptional customer experiences. Ultimately, Dialpad Connect turns everyday conversations into actionable insights that drive business growth.
What is Knowz?
Knowz AI offers a robust enterprise platform that delivers quick answers to questions, optimizes workflows, and protects vital organizational knowledge throughout all business applications. With a strong emphasis on security, it adheres to compliance and governance standards, obtaining certifications like SOC 2, ISO 27001, HIPAA, and GDPR, and allows for deployment in on-premise, private, or GovCloud environments. The AI Search feature is uniquely designed to fit the specific language of your organization and works smoothly with tools such as Google Drive, SharePoint, Salesforce, SAP, Workday, and Slack, along with over 1,000 other systems, allowing for the automatic sorting, approval, and distribution of documents without manual effort. Moreover, the Workflow Automation functionality enables AI-led approvals for various departments, including HR, legal, and IT, streamlining the creation of reports and compliance summaries, and triggering company-wide actions like updating Salesforce or sending notifications directly from the platform. The integrated Genius Mode fosters enhanced productivity with features such as real-time fact-checking, intricate multi-step reasoning, AI voice coaching during meetings, and on-demand insights, ensuring users stay informed and effective. In addition to these capabilities, Knowz AI’s innovative solutions make it an indispensable ally for businesses navigating the complexities of modern operations.
What is Docxonomy?
Docxonomy provides businesses with a sophisticated insight platform that facilitates the investigation and analysis of both unstructured and structured data stored across their networks, regardless of its location. By leveraging state-of-the-art artificial intelligence and machine learning, Docxonomy is capable of handling various file formats, including Office documents, PDFs, videos, audio files, and images. This platform extracts context and meaning from the data, incorporating industry-specific terminology to categorize files, identify entities, recognize similarities, and supply answers to user queries. Additionally, organizations can deploy Docxonomy either on-premises or through their chosen cloud service providers, thereby minimizing the need for extensive consultancy. The implementation is impressively quick, usually requiring only hours or days, contrasting sharply with the lengthy timelines typical of traditional solutions. Designed with specific industries in mind, our platform grants immediate access to critical insights, enabling users to optimize their drug delivery processes without facing the challenges of expensive migrations or large-scale projects. Consequently, Docxonomy not only enhances operational efficiency but also cultivates a culture centered around data-driven decision-making within organizations. This empowers companies to make informed choices based on real-time data analysis, further driving innovation and growth.
Integrations Supported
AWS GovCloud
Adobe Acrobat
Confluence
Dropbox
Google Drive
HubSpot CRM
Jira
Microsoft SharePoint
Microsoft Teams
Oracle Fusion Cloud ERP
Integrations Supported
AWS GovCloud
Adobe Acrobat
Confluence
Dropbox
Google Drive
HubSpot CRM
Jira
Microsoft SharePoint
Microsoft Teams
Oracle Fusion Cloud ERP
API Availability
Has API
API Availability
Has API
Pricing Information
Fre
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Knowz
Date Founded
2024
Company Location
Australia
Company Website
knowz.com/enterprise-solutions
Company Facts
Organization Name
Docxonomy
Date Founded
2017
Company Location
United States
Company Website
docxonomy.com
Categories and Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery