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What is KoalaFeedback?

KoalaFeedback is an all-in-one, free platform designed to help B2B businesses effectively manage user feedback and improve their product development process. The platform allows businesses to centralize all user feedback in a dedicated portal, making it easier to track ideas, vote on popular requests, and respond to customer needs in real time. By enabling users to vote and comment on the feedback they care about, businesses gain valuable insights into what features are most important to their customer base. Feedback is organized into intuitive boards by product area or feature set, making it easier to spot key themes and make informed, data-driven decisions. KoalaFeedback fosters transparency and trust by providing customizable public roadmaps, where users can clearly see the progress of upcoming features and product updates. The platform also enables businesses to customize the user experience with their own domain, logo, and colors for a seamless brand identity. In addition to its user-friendly interface, KoalaFeedback empowers teams to collaborate more effectively, streamline the feedback management process, and prioritize feature development with confidence. By capturing, organizing, and responding to user feedback, KoalaFeedback helps businesses build products that customers love, all at no cost.

What is Frill?

A more effective approach to collecting customer insights entails centralizing, organizing, and distributing product feedback within a single platform. This efficient and user-friendly method for gathering and managing consumer opinions is accessible online and includes a powerful, customizable widget that can be easily integrated into your website. It caters specifically to teams focused on improving product delivery and efficiency. You can manage your complete feedback board through one cohesive interface, with the platform effortlessly linking to your current systems to elevate user experience. There is no limit to the number of widgets you can create, regardless of your subscription, and each text element can be translated into your desired language. Frill allows for brand personalization, enabling you to customize the appearance with your own colors and keep your clients updated with automated email notifications. Gathering customer feedback is essential to the success of any product. By collecting user suggestions, the most favored and widely discussed ideas can be prioritized, enabling you to weave the best insights from your customers into your product development strategy. Furthermore, it is important to show your customers that their input plays a role in shaping the broader vision, which not only enhances their sense of belonging but also deepens their commitment to the ongoing development of the product. In this way, you create a collaborative environment where customers feel valued and empowered to contribute.

Media

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Media

Integrations Supported

Behalf
Jira
Slack
Trello

Integrations Supported

Behalf
Jira
Slack
Trello

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KoalaFeedback

Date Founded

2025

Company Location

Netherlands

Company Website

koalafeedback.com

Company Facts

Organization Name

Frill

Company Location

United States

Company Website

frill.co

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

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