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What is Komz?

Komz seeks to unify all applications into a single platform. By seamlessly organizing your services and streamlining notifications, you can enhance your overall efficiency and focus on what truly matters.

What is GuestTouch?

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

Media

Media

Integrations Supported

WhatsApp
Confluence
Facebook Messenger
Google Drive
Microsoft OneDrive
Microsoft Teams
Skype
Slack
Spotify
TIDAL
Trello
Zimbra

Integrations Supported

WhatsApp
Cloudbeds
Expedia
FLEXIPASS
Google Business Profile
Mews
RMS Cloud
Zapier

API Availability

API Availability

Pricing Information

$0
Freemium start à 0$, pro is 2$/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

Windows
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TR-Softwares

Date Founded

2019

Company Location

France

Company Website

komz.app

Company Facts

Organization Name

GuestTouch

Company Location

United States

Company Website

www.guesttouch.com

Categories and Features

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Categories and Features

AI Review Management

Not specified

Chatbot

Not specified

Customer Feedback

Not specified

Customer Satisfaction

Not specified

Guest Messaging

Not specified

Live Chat

Not specified

Messaging

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Survey

Not specified

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