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What is Konnect Insights?

Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.

What is Keyhole?

Keyhole provides marketers with the tools they need to assess and enhance their influence on social media platforms. Its offerings, which include social listening capabilities, influencer tracking, and comprehensive social media analytics, empower marketers to refine their marketing strategies and transparently demonstrate their performance to clients and colleagues. The user-friendly dashboard allows for quick report generation and sharing, leading to significant time savings throughout the year. Additionally, the Influencer metrics feature enables users to delve into discussions surrounding their hashtags, allowing for analysis based on geo-location and specific keywords found in influencers' bios. Engaging with these influencers can lead to increased interaction and improved return on investment in marketing efforts. Moreover, influencers can be categorized based on their visibility and levels of engagement, providing further insights. The analytics dashboard also features a word cloud that highlights the hashtags that are most frequently associated with your primary hashtag, aiding in the identification of pertinent hashtags for your campaign and uncovering new opportunities for growth. This comprehensive approach ensures that marketers can maximize their outreach and effectiveness.

Media

Media

Integrations Supported

YouTube
5X
Aircall
App Store
Axis LMS
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Meta Ads
WhatsApp

Integrations Supported

YouTube
Facebook
Instagram
TikTok
X (Twitter)

API Availability

API Availability

Has API

Pricing Information

$29 per user per month
Free Trial Offered?

Pricing Information

$49 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Konnect Insights

Date Founded

2014

Company Location

India

Company Website

konnectinsights.com

Company Facts

Organization Name

Keyhole

Date Founded

2009

Company Location

Canada

Company Website

keyhole.co

Categories and Features

Customer Experience

Not specified

NPS

Not specified

Social CRM

Not specified

Social Listening

Not specified

Survey

Not specified

Categories and Features

Brand Monitoring

Not specified

Influencer Marketing

CRM
Campaign Management
Social Media Monitoring

Social Listening

Not specified

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Sentiment Analysis
Trend Tracking

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