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Ratings and Reviews 0 Ratings
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ManageEngine ADSelfService PlusPassword reset tickets are a common issue that troubles both IT teams and end users alike. To maintain productivity, IT departments often prioritize more critical tasks, pushing less urgent issues, such as password resets, further down the queue. If not handled swiftly, password reset tickets can lead to significant costs for organizations. Research indicates that nearly 30 percent of all help desk inquiries stem from forgotten passwords. Large enterprises have reportedly invested over $1 million to manage and resolve issues related to password resets. Regularly updating passwords is a valuable practice that can mitigate the risk of cyberattacks stemming from compromised credentials. To bolster security, experts advise that administrators implement policies mandating regular password changes and establish expiration timelines for passwords. By doing so, organizations can enhance their overall security posture while minimizing the burden on their IT teams.
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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
What is Kontist?
Kontist is dedicated to easing the challenges faced by freelancers and the self-employed by transforming banking and tax processes, and it also launches the Kontist Foundation. This foundation is composed of experienced professionals who take charge of your financial documentation and handle all tax-related questions, effectively relieving you of tax burdens. You can say farewell to complicated accounting tools and endless paperwork; we take care of the administrative duties, enabling you to concentrate solely on your business activities. With transaction categorization done automatically, maintaining organization becomes a breeze. You can effortlessly snap pictures of receipts on the go, and combine a digital business bank account with Kontist Steuerberatung to regain oversight of your tax duties. Experience the advantage of saving both time and money, which allows you to focus on what truly counts: your business, your passion projects, and your overall health. By optimizing these processes, Kontist not only simplifies your financial life but also empowers you to succeed in your self-employment journey while enjoying peace of mind. With this support, you can elevate your entrepreneurial endeavors to new heights.
What is Keep?
Keep is an all-encompassing financial software platform aimed at enabling Canadian small and medium enterprises to efficiently oversee their financial affairs by combining features such as corporate credit cards, expense management, multi-currency accounts, and access to growth capital within a single, intuitive interface. Users can take advantage of business-issued Mastercard corporate cards that provide elevated spending limits, along with the option to create customizable physical cards and an unlimited number of virtual cards, which are all designed with real-time spending controls and automated expense tracking via receipt uploads and customized bookkeeping rules. In addition, Keep supports the easy transfer of funds across borders in local currencies at attractive foreign exchange rates and seamlessly integrates with QuickBooks for smooth transaction synchronization and categorization. The platform further enhances financial oversight by delivering instant alerts, comprehensive analytics, and robust fraud detection features, allowing users to maintain a transparent understanding of their financial standing. Moreover, Keep offers capabilities for establishing employee spending limits, distributing cards among team members, and tapping into growth capital with clear terms, making it an indispensable resource for fostering business expansion and achieving financial transparency. By utilizing these advanced functionalities, companies can significantly improve their financial workflows and make more informed decisions that contribute to their ongoing success. Overall, Keep not only simplifies financial management but also empowers businesses to thrive in a competitive landscape.
API Availability
Has API
API Availability
Has API
Pricing Information
€99 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kontist
Date Founded
2016
Company Location
Germany
Company Website
kontist.com/home/
Company Facts
Organization Name
Keep
Date Founded
2021
Company Location
Canada
Company Website
www.trykeep.com
Categories and Features
Business Bank Accounts
Bank Wires
Bill Pay
Billing & Invoicing
Business Credit Cards
Checking Account
Checks
Expense Management
Instant Payouts
No Fee Payments
Rewards
Savings Account
Spend Management
Categories and Features
Business Bank Accounts
Bank Wires
Bill Pay
Billing & Invoicing
Business Credit Cards
Checking Account
Checks
Expense Management
Instant Payouts
No Fee Payments
Rewards
Savings Account
Spend Management