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What is Korimaa?

Korimaa serves as a guest-support platform on WhatsApp for hotels, offering responses to common inquiries with verified hotel information, managing guest service requests, processing orders from menus, gathering feedback, and directing issues or requests to the appropriate hotel departments. Guests can conveniently seek help from staff when needed and use the familiar WhatsApp interface without having to install an additional app. It is up to hotel staff to oversee, confirm, and fulfill all guest requests in a timely manner. Each service is customized to align with the specific characteristics and operational procedures of the hotel, incorporating direct integrations with systems like IDS Next and Opera PMS, which significantly improves both the guest experience and hotel management efficiency. This modern solution not only simplifies communication but also guarantees that guest requirements are addressed swiftly and accurately, fostering a positive environment for both guests and staff alike. Ultimately, this platform enhances the overall hospitality experience while promoting seamless operational workflows.

What is GuestService?

GuestService provides a comprehensive platform for engaging with guests effectively. Users can easily place orders and manage requests through dedicated online portals tailored for guest services. With its real-time functionalities and support for numerous languages and platforms, it facilitates smooth communication with guests across a variety of digital channels, such as web, mobile, kiosks, and lobby settings. By leveraging this all-in-one solution, businesses can significantly improve customer satisfaction, strengthen loyalty, and increase revenue opportunities. GuestService prioritizes delivering outstanding experiences for guests, allowing them to effortlessly submit requests and track their progress through their mobile devices, all without facing language barriers or requiring physical contact. Furthermore, guests can access valuable information regarding your hotel, amenities, and nearby attractions through an intuitive digital concierge feature. There are no additional setup fees, and you can choose a package that aligns with your specific requirements to begin right away. If you require help during the setup, our dedicated online chat support team is available to guide you throughout the entire process, ensuring a hassle-free transition. This method not only streamlines guest interactions but also significantly boosts overall operational efficiency while creating a more connected environment for both guests and staff. Ultimately, GuestService stands as a pivotal tool in enhancing the guest experience within the hospitality industry.

Media

No images available

Media

Integrations Supported

IDS Next
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial Offered?

Pricing Information

€99 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Akash Gupta

Company Website

www.korimaa.com

Company Facts

Organization Name

GuestService

Company Location

United Kingdom

Company Website

guestservice.net

Categories and Features

Guest Messaging

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Menu

Not specified

Room Service

Not specified

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