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What is Korimaa?

Korimaa serves as a guest-support platform on WhatsApp for hotels, offering responses to common inquiries with verified hotel information, managing guest service requests, processing orders from menus, gathering feedback, and directing issues or requests to the appropriate hotel departments. Guests can conveniently seek help from staff when needed and use the familiar WhatsApp interface without having to install an additional app. It is up to hotel staff to oversee, confirm, and fulfill all guest requests in a timely manner. Each service is customized to align with the specific characteristics and operational procedures of the hotel, incorporating direct integrations with systems like IDS Next and Opera PMS, which significantly improves both the guest experience and hotel management efficiency. This modern solution not only simplifies communication but also guarantees that guest requirements are addressed swiftly and accurately, fostering a positive environment for both guests and staff alike. Ultimately, this platform enhances the overall hospitality experience while promoting seamless operational workflows.

What is HotelEYE?

The HotelEYE Platform significantly improves guest satisfaction while enabling hotels to achieve seamless operational excellence. With two distinct applications designed for both staff and guests, HotelEYE serves as an all-encompassing solution for diverse hotel needs. Our flexible plans and pricing options empower you to tailor features according to your unique requirements and duration of use. We invite you to connect with us to address any inquiries or concerns you may have. Reception staff can efficiently monitor and address guest issues in real-time, ensuring timely service. Housekeepers are also able to inform the reception about completed tasks in each room with just a click, streamlining communication. Moreover, you can advertise appealing offers to your guests, which can lead to a notable increase in sales, as everyone enjoys a good bargain. Updating your hotel's menu to highlight popular dishes and seasonal specials is also a hassle-free process, requiring just a simple button press. In this manner, HotelEYE not only optimizes operational workflows but also significantly enriches the overall experience for guests, making their stay more memorable and enjoyable. Ultimately, the platform is designed to meet the evolving needs of the hospitality industry.

Media

No images available

Media

Integrations Supported

IDS Next
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Trial Offered?

Pricing Information

$400 one-time payment
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Akash Gupta

Company Website

www.korimaa.com

Company Facts

Organization Name

ATKEN Techniki

Date Founded

2010

Company Location

Greece

Company Website

www.hoteleye.eu/

Categories and Features

Guest Messaging

Not specified

Categories and Features

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
Maintenance Management
Multi-Property
Online Booking
Point of Sale (POS)

Hotel Housekeeping

Not specified

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