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What is Kortext fusion?

Kortext Fusion is an all-encompassing content and data platform created in partnership with Microsoft, aimed at integrating diverse data sources, artificial intelligence capabilities, and existing applications within an institution into a unified strategic framework that accelerates digital transformation throughout the campus. This groundbreaking platform improves the educational landscape by ensuring comprehensive access to content through dependable generative AI, leveraging the vast knowledge assets of a university to enhance the experience for both students and educators alike. It also features advanced analytics and insights tools that collect data from multiple sources, offering high-level dashboards for effective reporting both internally and externally. Moreover, the system employs machine learning and generative AI, effortlessly blending into current workflows to improve teaching methodologies, learning outcomes, student retention, and personalized educational experiences. With predictive learner analytics at its core, it continuously tracks student wellbeing and retention, while adapting to individual behaviors to customize educational pathways, ultimately ensuring that every student enjoys a richer and more interconnected academic journey. In addition, this integration of technology not only enhances institutional efficiency but also encourages a culture of innovation and collaboration among faculty and staff.

What is BlackBeltHelp?

OneStop stands out as a premier customer support platform for higher education, leveraging artificial intelligence to enhance student success through a SaaS model. Currently, it serves more than 200 institutions and has a reach of over 6,000,000 students. In collaboration with colleges and universities, BlackBeltHelp aims to deliver an exceptional customer experience similar to that of Amazon, focusing on student retention and boosting enrollment figures. Additionally, BlackBeltHelp extends its services to school districts and healthcare providers, ensuring a wide array of support options. By consolidating essential information to meet various student needs in a single location, the platform simplifies the help desk interaction process. With technology at its core, it offers personalized support around the clock, fostering success for both students and institutions alike. Moreover, the implementation of conversational AI can significantly enhance the self-service experience, providing necessary assistance to students while also benefiting the institution. To further engage students, a targeted SMS campaign can effectively communicate vital information and encourage proactive actions from them. Ultimately, these innovative strategies contribute to a comprehensive support ecosystem that prioritizes student success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kortex

Date Founded

2013

Company Location

United Kingdom

Company Website

kortext.com/us/our-platforms/fusion/

Company Facts

Organization Name

BlackBeltHelp

Date Founded

2012

Company Location

United States

Company Website

www.blackbelthelp.com

Categories and Features

AI Education

Not specified

Education

Not specified

Higher Education

Not specified

Categories and Features

Artificial Intelligence

Chatbot
Process/Workflow Automation

Chatbot

Not specified

Help Desk

Real-time Chat

Higher Education

Admissions Management
Financial Aid Management

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