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What is KoruStay?

Designed for vacation rentals, large-scale property managers, and boutique hotel operators, KoruStay is an enterprise-grade hospitality operations engine. Our cloud-based Progressive Web App eliminates the need for clunky PDF manuals or forced app downloads, delivering property information instantly via a simple, mobile-friendly link. The platform equips hosts with powerful growth and support tools, including a flexible, low-fee commerce engine for late checkouts, our 'Ask Pio' multilingual AI guest assistant, and KoruSignal—a unique SEO framework that translates physical guest usage into higher direct booking rankings. To ensure total legal compliance and duty of care, KoruStay also features a real-time safety integration that monitors official emergency feeds, automatically warning travelers of severe weather events while guarding operators against opportunistic refund requests.

What is Akia?

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Media

Media

Integrations Supported

Integrations Supported

ASI PMS
FLEXIPASS
Jonas Chorum
Knowcross
Little Hotelier
Maestro PMS
Mews
Oracle Hospitality Reporting and Analytics
OwnerRez
Protel Cloud PMS
RemoteLock
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
SkyWare PMS
Stayntouch PMS
WebRezPro
innRoad
rezStream Cloud PMS
roommaster

API Availability

API Availability

Pricing Information

$7/month
Everything in Guide
Pio A.I. Concierge
Hero Gallery
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

KoruStay

Date Founded

2025

Company Location

New Zealand

Company Website

korustay.co.nz

Company Facts

Organization Name

Akia

Date Founded

2018

Company Location

United States

Company Website

www.akia.com/solutions/guest-experience

Categories and Features

Categories and Features

Guest Messaging

Not specified

Room Service

Not specified

Popular Alternatives

Popular Alternatives

Criton Reviews & Ratings

Criton

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