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What is Krista?

Krista serves as an advanced automation platform that eliminates the need for programming expertise. It effectively coordinates both personnel and applications to enhance business performance. With the ability to integrate machine learning and various applications at an astonishing speed, Krista was specifically engineered to focus on automating business outcomes rather than merely handling back-office operations. Achieving optimal outcomes requires collaboration across departments and applications, implementing AI/ML for self-sufficient decision-making, utilizing your current task automation, and accommodating ongoing changes. By digitizing comprehensive processes, Krista creates significant impacts on the organization's overall performance and profitability. Accelerating business automation while alleviating the IT workload is certainly beneficial, and Krista notably decreases total cost of ownership compared to traditional automation solutions. Ultimately, Krista empowers organizations to achieve transformational efficiency and innovation.

What is Conectys?

Conectys distinguishes itself as a leading global business process outsourcing (BPO) provider, delivering specialized and award-winning solutions aimed at reducing costs while expediting market entry for its clients. The firm integrates proficient multilingual teams with proven methodologies and cutting-edge technologies to offer exceptional User Generated Content (UGC) moderation and Customer Experience (CX) services, which encompass call center support, technical assistance, and virtual assistant services in over 35 languages, available 24/7. Central to its operations is ConectysOS, the organization’s proprietary Contact Center Software as a Service (SaaS) platform, which has gained recognition as a finalist for the Automation Project of the Year. This platform offers vital features, including quality monitoring, workforce management, and real-time analytics, all at no additional cost to clients. For businesses facing challenges such as rapid expansion and market disruption, Conectys emerges as a dependable BPO partner that not only reduces expenses but also accelerates service deployment, enabling clients to tackle obstacles with both effectiveness and efficiency. In addition, the company’s unwavering dedication to innovation and excellence solidifies its status as an industry leader, continually evolving to meet the dynamic requirements of its clients while fostering long-lasting partnerships.

Media

Media

Integrations Supported

Salesforce
Zendesk
Amazon Web Services (AWS)
Azure API Apps
Azure App Service
Google
Oracle API Management
SAP Access Control
ServiceNow
Splunk Enterprise
Trello
Workday HCM

Integrations Supported

Salesforce
Zendesk
Adobe Acrobat
HubSpot Customer Platform
Kayako
LivePerson Automotive
Microsoft Dynamics 365
Microsoft Excel
Microsoft Word
OTRS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Krista

Date Founded

2020

Company Location

United States

Company Website

kristasoft.com

Company Facts

Organization Name

Conectys

Date Founded

2004

Company Location

United States

Company Website

www.conectys.com/digital-solutions/

Categories and Features

AI Automation

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant

iPaaS

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
Workflow Management

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Templates
Visual Modeling
Workflow Management

Machine Learning

ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Model Risk Management

Not specified

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Process Builder
Third Party Application Integration
Unattended Automation

Task Automation

Not specified

Categories and Features

Chatbot

Not specified

Content Moderation

Not specified

Conversational AI

Not specified

Customer Service

Not specified

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