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What is Kuber?

Contemporary banks find themselves grappling with numerous challenges stemming from swift technological advancements and heightened consumer expectations, which underscore the critical necessity for IT enhancements and digital evolution. Enter Kuber, a groundbreaking video banking platform developed by RankTech Solutions, positioned as a leader in video banking innovations within India, incorporating cutting-edge unified communications technologies. This exceptional platform is rapidly becoming synonymous with the future of transaction methodologies, leveraging both wired and wireless communication to enhance accessibility and efficiency. Rank’s Kuber transforms the landscape of customer engagement and onboarding, offering a more sophisticated and streamlined interaction experience. By utilizing Unified Communications Technologies, Kuber enables customers to connect directly with the right bank representative on their first attempt, facilitating smooth face-to-face video banking communications. This technological leap not only boosts customer satisfaction but fundamentally alters how banking services are provided, setting a new benchmark in the industry. The integration of these advanced features positions Kuber as a game-changer, ultimately driving the evolution of financial interactions.

What is Backbase?

Backbase built the AI-native Banking OS. Digital Banking creates the interface while Agentic Banking resolves the work, both powered by the Banking OS. Banks can modernize progressively above existing systems, journey by journey. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat, voice, and messaging. Banks can prioritize the customer journeys that matter most, connecting every interaction point to give customers and employees the resources they need in a changing banking environment. The result is a customer experience built for what banking requires next.

Media

Media

Integrations Supported

Enghouse Interactive Contact Center
Enghouse Vidyo

Integrations Supported

Alacriti
Apiax
Euronovate
Fastfill
IDmission
Ravio
SavvyMoney
Shake
Unblu

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RankTech Solutions

Date Founded

2011

Company Location

India

Company Website

www.ranktechsolutions.com

Company Facts

Organization Name

Backbase

Date Founded

2003

Company Location

Netherlands

Company Website

www.backbase.com

Categories and Features

Banking

Corporate Banking
Investment Banking
Online Banking
Private Banking
Retail Banking

Mobile Banking

Biometric
Chat / Messaging

Categories and Features

Mobile Banking

Chat / Messaging
P2P Payments
Remote Deposit

Online Banking

Cash Management
Chat / Messaging
Credit Card Management
Loan Management
Marketing Automation
Retail Banking
Transaction Monitoring

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