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What is Kyvion Secure Access?

Kyvion Secure Access is an innovative web-based solution that enables users to establish secure connections to internal applications, desktops, and servers without relying on traditional VPNs, thereby preventing the expansion of the corporate network. Accessing the platform is accomplished through any HTML5-compatible browser over a secure HTTPS connection, ensuring that users only see the resources assigned to them specifically. Traditional protocols such as RDP, VNC, SSH, HTTP/S, and Telnet can be utilized within this secure environment, effectively mitigating the risks associated with exposing RDP or SSH directly to the internet. The platform is designed to integrate effortlessly with existing systems and identity management solutions like Active Directory, LDAP, and RADIUS, and it comes equipped with features that include centralized access control, comprehensive logging, and optional session recording capabilities. It supports on-premises deployment, making it suitable for employees, administrators, and external service providers who need managed access from a variety of devices, such as Windows, macOS, Linux, Chromebooks, and tablets. With a focus on robust security measures and a user-friendly interface, Kyvion Secure Access not only safeguards sensitive data but also offers the necessary flexibility that contemporary workforces require in today's fast-paced digital environment. Additionally, this solution addresses the increasing demand for secure remote access options, making it an essential tool for organizations aiming to adapt to the evolving landscape of remote work.

What is HelpWire?

HelpWire is a remote support solution compatible with Windows, macOS, and Linux. Technicians can invite users to a session through a shared link, eliminating the need for the person receiving support to register an account or provide login details. For ongoing maintenance or unresolved issues, technicians can enable unattended access and reconnect to the device later without requiring the user to join another session. The connection can also be restored automatically after the remote computer restarts. HelpWire is designed to provide responsive control by prioritizing direct peer-to-peer communication. If a direct route cannot be established because of network restrictions, the service automatically uses a relay connection instead. Remote sessions are secured with TLS and AES-256 encryption. Core features: - Account-free client access – users can join a support session directly from an invitation link without registration or credentials. - Automatic reconnection after reboot – resume work on the remote device once it restarts. - Windows UAC elevation – handle tasks that require administrator privileges during a remote session. - Cross-device file transfer – exchange files between the technician’s and client’s computers while connected. - Linux Wayland compatibility – provide support on Ubuntu 22.04+, Fedora, and other distributions that use Wayland as their standard display system. - Parallel remote connections – allow a technician to support several clients simultaneously or enable multiple operators to work within one session. - All-monitor access – view and control every display connected to the client device from a single workspace. - Two-factor authentication – strengthen account security with an additional verification step. - Compatibility with restricted networks – establish remote support connections in firewall-controlled environments without complex network configuration.

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Integrations Supported

CentOS
Check Point Quantum Next Generation Firewalls (NGFW)
Debian
Fedora
FortiGate NGFW
SonicWall Next Generation Firewall
Sophos Firewall
Ubuntu
Windows 11
Windows Server
macOS Sonoma
macOS Tahoe

Integrations Supported

API Availability

API Availability

Pricing Information

€60/year/user
Free Version

Pricing Information

$0
Pricing plans come down to two numbers: operators and unattended devices. A free plan is available, with no nag screens or card required, and commercial use is allowed. Save 17% with an annual subscription.
Free Version

Supported Platforms

Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Kyvion GmbH

Company Location

Germany

Company Website

kyvion.com

Company Facts

Organization Name

Electronic Team, Inc.

Date Founded

2001

Company Location

United States

Company Website

www.helpwire.app/

Categories and Features

Secure Remote Access

Not specified

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing

Secure Remote Access

Not specified

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