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What is L3Harris Helios?

Traditional weather forecasting often struggles to provide accurate predictions of local atmospheric conditions, creating a notable deficiency in dependable information. Helios weather analytics effectively fill this void by delivering quick and precise insights into localized ground weather, enabling organizations that rely on specific location data to make well-informed, real-time operational decisions. Created by L3Harris, the Helios environmental intelligence platform offers essential information about hyperlocal weather phenomena that are frequently missed by conventional weather services. By leveraging cutting-edge Artificial Intelligence (AI), Helios detects weather events and assesses their effects on vital ground infrastructure through a comprehensive network of terrestrial cameras. This prompt and detailed information is crucial for organizations that must adapt their strategies based on fluctuating weather patterns. The system is designed on a scalable cloud AI processing architecture that enhances effective imagery management and provides an open API and web application for smooth content delivery. By guaranteeing access to hyperlocal weather information, Helios not only equips users to safeguard their interests but also enables them to respond efficiently to environmental shifts, thereby enhancing overall operational resilience. Thus, Helios stands out as a transformative solution in the realm of weather analytics, bridging the gap left by traditional forecasting methods.

What is Helios CX?

Helios operates as a specialized platform concentrating on enhancing customer experience and monitoring account health, specifically designed for B2B companies that need an effective and consistent approach to assess client sentiment. This platform allows organizations to automate the distribution of transactional surveys, implement NPS and CSAT initiatives, and collect insights throughout different stages of the customer journey. By aggregating all feedback, Helios evaluates customer sentiments and swiftly detects potential risks and opportunities for improvement. Beyond simply functioning as a dashboard tool, Helios provides commercial and customer experience teams with critical insights that empower them to identify accounts at risk, understand vital elements leading to customer dissatisfaction, and highlight pivotal moments for implementing upselling or retention strategies. Through the use of Helios, businesses strive to reduce churn rates, build stronger client relationships, and increase revenue from their existing customer base, ultimately creating a more robust business environment. As a result, companies can make informed decisions that not only benefit their current clientele but also pave the way for future growth and success.

Media

Media

No images available

Integrations Supported

BleuPage

Integrations Supported

BleuPage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

L3Harris

Date Founded

2020

Company Location

United States

Company Website

www.l3harris.com/all-capabilities/helios

Company Facts

Organization Name

Helios CX

Date Founded

2025

Company Location

Peru

Company Website

www.cxhelios.com

Categories and Features

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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