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What is LBi HR HelpDesk?

HR HelpDesk distinguishes itself as a leading software solution designed for automated management of HR cases and call tracking. Known as HR Case Management, this platform empowers human resources departments and service centers to manage employee inquiries efficiently, thus improving service delivery, optimizing workflows, and ensuring timely case resolution. With extensive experience in the HR software market, our committed team has a profound understanding of HR professionals' requirements, having worked alongside thousands to enhance our software offerings over time. This insight is crucial, allowing HR personnel to concentrate on strategic initiatives rather than getting overwhelmed by repetitive employee questions. By facilitating easy access to pertinent information, we significantly enhance the contribution of HR to the organization. Alleviating workplace frustration not only boosts employee engagement but also cultivates a more effective work environment. When employees can quickly locate the information they seek, they are more inclined to focus on their passions within their roles, which ultimately contributes to the overall success of the organization. As a result, the organization can experience improved retention rates and a stronger commitment from its workforce.

What is AutoCount?

With a rich history spanning more than 25 years in software development, AutoCount is dedicated to providing exceptional accounting software and various business applications specifically designed for small and medium-sized enterprises. Currently, AutoCount Accounting, AutoCount Point of Sale, and AutoCount Payroll are recognized as the leading solutions for SMEs in Malaysia and its neighboring regions. The company boasts a clientele of over 200,000 businesses and 600,000 users across a wide range of industries, supported by a robust network of 300 authorized dealers. One of the standout features of AutoCount is its ability to enable users to create unlimited templates for commonly used documents while effectively managing recurring transactions for future dates. This functionality greatly boosts productivity and simplifies daily operations with minimal effort required from users. Many organizations often find the task of managing repetitive accounting entries and scheduled transactions daunting; however, AutoCount alleviates this burden by offering automation options for scheduling future transactions and generating entries effortlessly. By utilizing these innovative tools, businesses not only lighten their workload but also gain precious time to devote to strategic growth and creative initiatives. In today's fast-paced business environment, having a reliable partner like AutoCount can be a game-changer for SMEs aiming to enhance their operational efficiency.

Media

Media

Integrations Supported

Zetpy

Integrations Supported

Zetpy

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$17 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LBi Software

Date Founded

1982

Company Location

United States

Company Website

www.lbisoftware.com

Company Facts

Organization Name

AutoCount

Date Founded

2016

Company Location

Malaysia

Company Website

www.autocountsoft.com

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

Payroll

401(k) Tracking
Attendance Management
Benefits Management
Check Printing
Compensation Management
Deductions Management
Direct Deposit
Multi-Country
Multi-State
Reporting/Analytics
Self Service Portal
Tax Compliance
Vacation / Leave Tracking
W-2 and 1099 Preparation
Wage Garnishment

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