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What is LHost?

Lhost offers an outstanding solution for returning items that guests accidentally leave behind at resorts. When a hotel finds a forgotten item, they can start the return process with just one click! The hotel promptly informs the guest via email about the item that was found and provides instructions on how to choose the most suitable shipping option for delivering it to their chosen address. By using LHOST, hotel personnel can optimize their operations, boost productivity, and provide a level of service that continues even after the guest has departed. This forward-thinking method not only fosters customer loyalty but also avoids any extra costs for the hotel! The shipping expenses are taken care of by the item owner, who will pay LHost once they approve the shipment. With the capability to send lost items anywhere in the world, guests can indicate their preferred delivery location. Furthermore, this service does not require a subscription fee, making it an appealing choice for hotels. Consequently, both guests and hotel staff can benefit from a seamless experience when it comes to recovering lost items, ensuring that no guest feels forgotten. This commitment to service can significantly enhance the overall guest experience and encourage repeat visits.

What is BellDesk AI?

BellDesk AI represents a cutting-edge cloud solution aimed at optimizing hotel bell-desk functions and improving guest interactions, especially when it comes to luggage handling and service inquiries. Guests can effortlessly connect with Sophie, an AI concierge, using voice, text, or a specialized application; Sophie is capable of interpreting voice commands in more than 20 languages and processing requests through the app in five different languages. All incoming requests are swiftly routed to hotel personnel for quick resolution. Staff members have access to a mobile platform that allows them to manage their schedules, view and accept assignments, track luggage intake and storage, and stay in contact with the dispatch team. In addition, hotel managers can monitor live operations, analyze service metrics, evaluate departmental performance, gather guest feedback, and review staff rankings, all while performing data queries in simple language. The BellDesk AI system integrates flawlessly with Oracle OPERA Cloud, enabling access to crucial guest information such as names, room assignments, and length of stay. Moreover, the platform provides SMS alerts and personalized onboarding processes for hotels and resorts, ensuring smooth implementation and enriched guest experiences. By harnessing sophisticated technology, BellDesk AI not only enhances operational productivity but also significantly boosts the overall guest satisfaction level. Ultimately, this innovative solution paves the way for a more seamless and enjoyable stay for all guests.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

LHost

Date Founded

2015

Company Location

Switzerland

Company Website

www.lhost.it/&lang=en

Company Facts

Organization Name

72Knots.AI LLC

Date Founded

2026

Company Location

United States

Company Website

belldeskai.com

Categories and Features

Lost and Found

Not specified

Categories and Features

Hotel Management

Not specified

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