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What is LO.ai?

Tavant’s Touchless Lending® LO.ai is an innovative AI-powered automation platform that transforms mortgage lending by empowering loan officers and borrowers through advanced generative AI and compliance-focused technology. LO.ai minimizes costs and pipeline fallout by automating repetitive tasks and providing loan officers with real-time AI coaching, including message suggestions, interactive engagement tools, and detailed borrower data summaries captured during live conversations. The platform features a comprehensive engagement representative workflow that securely connects loan officers and borrowers via mobile devices, ensuring smooth communication with secure OTP authentication. Borrowers gain access to interactive calculators, video knowledge artifacts, and other educational resources to better understand loan options and make informed decisions. LO.ai supports touchless lending experiences by streamlining data collection, document submission, and personalized loan exploration at critical application stages. Its compliance-driven AI ensures that all automation respects regulatory requirements, safeguarding sensitive financial data and maintaining trust. The system is designed to integrate seamlessly into existing lending operations, providing a unified workbench for loan officers that combines coaching, engagement, and data management. Tavant’s platform enhances borrower experience and loan officer efficiency, boosting mortgage conversion rates and customer satisfaction. With its focus on augmenting human expertise, LO.ai frees loan officers to focus on complex cases while AI handles routine tasks. Overall, Touchless Lending® LO.ai represents the future of mortgage lending by blending AI innovation with responsible automation.

What is CANDID?

CANDID is a holistic CRM and lending workflow platform tailored for mortgage lenders and loan officers. This web-based solution effectively merges the management of borrower and referral-partner relationships with features such as loan pipelines, task organization, communication workflows, and comprehensive reporting capabilities. Users can track prospects and applications efficiently, guarantee prompt follow-ups, and manage the entire borrower experience from the first inquiry to the successful loan closing. Furthermore, CANDID incorporates automation and AI-driven tools to enhance lead engagement and simplify operational processes, boasting integrations with a variety of mortgage loan origination systems, including Encompass, LendingPad, ARIVE, and Nano. Aimed at independent mortgage banks, brokers, credit unions, and lending teams, the platform is designed to refine the management of sales and borrower relationships in harmony with lending workflows. With its intuitive interface and powerful features, CANDID enables teams to boost productivity, enhance client interactions, and ultimately foster stronger relationships throughout the lending journey. This ensures that all involved parties can navigate the complexities of the mortgage industry more effectively.

Media

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Media

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Integrations Supported

Integrations Supported

ARIVE
Encompass
LendingPad

API Availability

API Availability

Pricing Information

$5000
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Webinars

Training Options

Not specified

Company Facts

Organization Name

Tavant

Date Founded

2001

Company Location

United States

Company Website

tavant.com/products/lo.ai/

Company Facts

Organization Name

CANDID APP

Date Founded

2020

Company Location

United States

Company Website

candid.inc/

Categories and Features

AI Lending

Not specified

Loan Management

Not specified

Categories and Features

CRM

Not specified

Popular Alternatives

Popular Alternatives

No Alternatives
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