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What is LO.ai?

Tavant’s Touchless Lending® LO.ai is an innovative AI-powered automation platform that transforms mortgage lending by empowering loan officers and borrowers through advanced generative AI and compliance-focused technology. LO.ai minimizes costs and pipeline fallout by automating repetitive tasks and providing loan officers with real-time AI coaching, including message suggestions, interactive engagement tools, and detailed borrower data summaries captured during live conversations. The platform features a comprehensive engagement representative workflow that securely connects loan officers and borrowers via mobile devices, ensuring smooth communication with secure OTP authentication. Borrowers gain access to interactive calculators, video knowledge artifacts, and other educational resources to better understand loan options and make informed decisions. LO.ai supports touchless lending experiences by streamlining data collection, document submission, and personalized loan exploration at critical application stages. Its compliance-driven AI ensures that all automation respects regulatory requirements, safeguarding sensitive financial data and maintaining trust. The system is designed to integrate seamlessly into existing lending operations, providing a unified workbench for loan officers that combines coaching, engagement, and data management. Tavant’s platform enhances borrower experience and loan officer efficiency, boosting mortgage conversion rates and customer satisfaction. With its focus on augmenting human expertise, LO.ai frees loan officers to focus on complex cases while AI handles routine tasks. Overall, Touchless Lending® LO.ai represents the future of mortgage lending by blending AI innovation with responsible automation.

What is DownHome Loan Manager?

DownHome Loan Manager (DLM) serves as a specialized tool for tracking loans, tailored for not-for-profit community lenders. Acknowledging the importance of focusing on your borrowers, we designed DLM to simplify the administrative tasks associated with client interactions. With this tool, overseeing loan accounts, communicating with clients, and generating reports for funders becomes an easy and efficient process. DLM is not only powerful and flexible but also user-friendly, meeting essential needs while providing optional modules for more specialized functions. The software streamlines loan payment posting by automatically calculating interest, principal, and relevant fees. It carefully monitors all transactions and incorporates this information into monthly statements sent to borrowers. Additionally, the system can easily manage changes to loan conditions and adapt to non-standard payments, workouts, restructures, and various other financial modifications, establishing itself as a vital resource for community lending organizations. By utilizing DLM, organizations can improve their operational workflows and foster stronger relationships with their clients, ensuring that both parties benefit from a smoother loan management experience. Ultimately, DLM enhances not only efficiency but also the quality of service provided to borrowers.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$5000
Free Trial Offered?
Free Version

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tavant

Date Founded

2001

Company Location

United States

Company Website

tavant.com/products/lo.ai/

Company Facts

Organization Name

DownHome Solutions

Company Website

www.downhomesolutions.com

Categories and Features

Categories and Features

Loan Servicing

Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans

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