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What is LUCID Messenger?

LUCID Messenger distinguishes itself as the first-ever two-way SMS service designed exclusively for the hospitality industry. When paired with LUCID PROMIS Hotel Management Software (PMS), it offers a robust suite of features that facilitate smooth communication channels. Additionally, LUCID Messenger can seamlessly integrate with a range of other PMS platforms, enabling crucial operations such as sending out reservation confirmations and launching SMS marketing campaigns. Depending on the PMS in use, a variety of supplementary features can be activated to enhance functionality. The system is capable of dispatching alerts concerning room availability and occupancy levels, as well as current Average Room Rate (ARR) information to managers on-site, with customizable alert frequencies. It also systematically sends Night Audit summaries, detailing revenue, occupancy rates, and ARR figures to managers at specified intervals each day, ensuring they are well-informed. Notifications related to applied discounts, unusually high bills, voided transactions, and reservation cancellations are sent directly to in-house managers. Moreover, messages from guests are delivered straight to their mobile phones, while any complaints are quickly directed to the relevant departments or personnel for timely resolution. This streamlined communication framework not only fosters improved operational efficiency within hotel management but also elevates the overall guest experience by addressing their needs promptly and effectively.

What is Axind WebTnA?

Access your Time and Action (TnA) calendar online and utilize our standard API to enhance functionalities and integrate smoothly with your internal systems. Many clients effectively connect their various internal platforms with their TnAs by using WebTnA Enterprise. When products arrive at your warehouse, the associated goods receipt process can be automatically updated as complete within the TnA system. Furthermore, you have the ability to extract closure activity information and dashboard insights for your business intelligence (BI) tools. Evaluating and contrasting user performance is a persistent challenge in this industry. By implementing WebTnA Enterprise, you acquire the tools needed to objectively assess and benchmark the performance of users, teams, business units, customers, and vendors alike. Numerous clients have found these performance metrics crucial for conducting employee evaluations, promoting a fair and data-driven appraisal system. This ultimately cultivates a culture of accountability and continuous improvement in organizations, leading to better overall performance and enhanced operational efficiency.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Excel

Integrations Supported

Microsoft 365
Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LUCID

Date Founded

2001

Company Location

India

Company Website

www.lucidpromis.com/hotel-messenger-software/

Company Facts

Organization Name

Axind

Date Founded

2004

Company Location

India

Company Website

www.axind.com/Axind-WebTnA

Categories and Features

Categories and Features

Apparel Management

Billing & Invoicing
Catalog Management
Inventory Management
Materials Management
Order Management
Product Management
Production Management
Purchasing
Returns Management
Shipping Management
Supplier Management
Supply Chain Management
Time and Action (TNA) Calendar
Warehouse Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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