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What is LangSmith?
In software development, unforeseen results frequently arise, and having complete visibility into the entire call sequence allows developers to accurately identify the sources of errors and anomalies in real-time. By leveraging unit testing, software engineering plays a crucial role in delivering efficient solutions that are ready for production. Tailored specifically for large language model (LLM) applications, LangSmith provides similar functionalities, allowing users to swiftly create test datasets, run their applications, and assess the outcomes without leaving the platform. This tool is designed to deliver vital observability for critical applications with minimal coding requirements. LangSmith aims to empower developers by simplifying the complexities associated with LLMs, and our mission extends beyond merely providing tools; we strive to foster dependable best practices for developers. As you build and deploy LLM applications, you can rely on comprehensive usage statistics that encompass feedback collection, trace filtering, performance measurement, dataset curation, chain efficiency comparisons, AI-assisted evaluations, and adherence to industry-leading practices, all aimed at refining your development workflow. This all-encompassing strategy ensures that developers are fully prepared to tackle the challenges presented by LLM integrations while continuously improving their processes. With LangSmith, you can enhance your development experience and achieve greater success in your projects.
What is Lang.ai?
Lang transforms customer support interactions by automatically tagging them with customized data categories, resulting in a more than 60% decrease in average resolution time. By harnessing your customer support data, you can build a more efficient and smarter customer experience (CX) team. The improved categorization of support interactions facilitates the automation of numerous manual tasks, including ticket routing, triage, and prioritization, which drastically reduces the time needed to address issues. Every organization possesses a treasure trove of customer interaction data, and Lang empowers you to create personalized CX categories that enable effective collection and organization of this information. With the capability to generate actionable insights from your data effortlessly, you can boost customer retention rates and uncover potential revenue opportunities. Leveraging your distinct data language, Lang aids in the automatic tagging and categorization of customer interactions, highlighting new trends within your data. Additionally, you can easily implement automation based on these insights, ensuring seamless integration with critical CX systems. By facilitating real-time auto-tagging and categorization of incoming support tickets, you can provide a prompt and organized response to customer inquiries. This strategy not only optimizes workflows but also significantly improves overall customer satisfaction, creating a more robust relationship between the organization and its clientele. Ultimately, embracing these advanced tools can lead to a more proactive approach in addressing customer needs.
Integrations Supported
AgentForge
Azure Marketplace
Disco.dev
Dixa
Intercom
LangChain
LangGraph
Noma
Salesforce
ZenML
Integrations Supported
AgentForge
Azure Marketplace
Disco.dev
Dixa
Intercom
LangChain
LangGraph
Noma
Salesforce
ZenML
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LangChain
Company Location
United States
Company Website
www.langchain.com/langsmith
Company Facts
Organization Name
Lang.ai
Company Location
Spain
Company Website
www.lang.ai/
Categories and Features
Software Testing
Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
