Braintrust Verified Customer Reviews (2026)

Grafana Labs provides the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises. Grafana Cloud is the open observability cloud, delivering full-stack visibility across modern applications, infrastructure, and digital services. Built on open source, open standards, and open ecosystems, the platform unifies metrics, logs, traces, and profiles into a scalable observability experience that helps teams detect issues earlier, resolve incidents faster, and operate more efficiently. At the core of Grafana Cloud is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for scalable metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support make it easy to collect telemetry from any environment, while hundreds of integrations connect existing systems and tools—allowing organizations to extend observability without vendor lock-in. Grafana Cloud also introduces powerful AI-driven observability capabilities. Grafana Assistant helps teams explore data, investigate incidents, and troubleshoot faster through an intelligent interface built for engineers. Adaptive Telemetry identifies high-value signals and aggregates the rest, helping organizations reduce telemetry costs while maintaining operational insight. With solutions spanning Kubernetes monitoring, application and infrastructure observability, frontend monitoring, database observability, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers the clarity teams need to move faster and operate with confidence.

Approximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.

Langfuse is an open-source platform designed for LLM engineering that allows teams to debug, analyze, and refine their LLM applications at no cost. With its observability feature, you can seamlessly integrate Langfuse into your application to begin capturing traces effectively. The Langfuse UI provides tools to examine and troubleshoot intricate logs as well as user sessions. Additionally, Langfuse enables you to manage prompt versions and deployments with ease through its dedicated prompts feature. In terms of analytics, Langfuse facilitates the tracking of vital metrics such as cost, latency, and overall quality of LLM outputs, delivering valuable insights via dashboards and data exports. The evaluation tool allows for the calculation and collection of scores related to your LLM completions, ensuring a thorough performance assessment. You can also conduct experiments to monitor application behavior, allowing for testing prior to the deployment of any new versions. What sets Langfuse apart is its open-source nature, compatibility with various models and frameworks, robust production readiness, and the ability to incrementally adapt by starting with a single LLM integration and gradually expanding to comprehensive tracing for more complex workflows. Furthermore, you can utilize GET requests to develop downstream applications and export relevant data as needed, enhancing the versatility and functionality of your projects.