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What is Lanvera?
Lanvera distinguishes itself as a leading provider of document outsourcing and technological solutions, specializing in the development, distribution, and secure storage of customer communications, including invoices, statements, tax forms, and collection letters, which are delivered via both print and electronic means. The reliable archiving of these documents plays a vital role in meeting regulatory obligations and enhancing customer service. To align with best practices, it is essential to retain exact copies of all materials sent to customers, including promotional content, instead of simply saving them in a text format. By leveraging ECM systems or specialized storage servers, Lanvera guarantees that the PDFs are carefully indexed based on your specifications, thereby improving both accessibility and organization. This holistic strategy not only enables companies to keep a clear record of their communications but also helps in protecting sensitive data. In doing so, Lanvera provides businesses with the tools necessary to navigate the complexities of document management while ensuring compliance and customer satisfaction.
What is Ascend ECM?
SmartTouch ECM™ delivers a holistic approach to connecting, capturing, distributing, archiving, and managing large quantities of documents, reports, and images across an organization. With its limitless indexing features, users can enjoy enhanced search capabilities, allowing them to organize and find critical information swiftly and effortlessly. Each user can take control of their data, accessing necessary details with a simple keystroke, which significantly optimizes workflows. This innovative system has the potential to drastically minimize or completely eradicate the need for paper-related tasks such as printing, copying, handling, storage, and distribution. Additionally, it provides robust protection against unauthorized access or sharing of sensitive documents, thereby strengthening security protocols. Users have the ability to link and access virtually any file from their ERP system, enabling rapid information retrieval from platforms like Workday or through a web browser. When archiving employee documents, compliance with auditing standards and legal requirements is guaranteed, bolstering the organization's integrity. The deployment is streamlined with browser-based viewing, ensuring that no data is stored on the user's device, which further enhances security measures. Moreover, retention policies can be automated to comply with corporate standards, procedures, and legal requirements, fostering effective document management practices. Ultimately, SmartTouch ECM™ not only boosts productivity but also helps organizations fulfill their operational and regulatory obligations efficiently, making it a vital tool for modern businesses. By integrating this solution, companies can navigate their document management challenges with confidence and ease.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Not specified
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Webinars
On-Site Training
Company Facts
Organization Name
Lanvera
Company Website
lanvera.com
Company Facts
Organization Name
Ascend Software
Date Founded
1997
Company Location
United States
Company Website
www.ascendsoftware.com/enterprise-content-management-software
Categories and Features
Customer Communications Management
Not specified
Document Management
Not specified
Categories and Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Video Content
Website Management
Document Management
Collaboration Tools
Compliance Tracking
Document Archiving
Document Conversion
Document Indexing
Document Retention
File Recovery
File Type Conversion
Full Text Search
Offline Access
Optical Character Recognition