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What is Last Mile Solutions?

We maintain a network of 85 last mile hubs across North America that serve as versatile multi-customer facilities, functioning as efficient staging areas for our operations. These hubs differ greatly in size, ranging from 20,000 to over 200,000 square feet, enabling us to handle significant surge capacity effectively. As essential components of our XPO Direct distribution system, these locations guarantee a consistent level of service across various market sectors. Even if your company does not generate sufficient volume for dedicated service in a particular area, we still provide a tailored approach to meet your needs. Our co-mingling strategy within a customized XPO framework presents an economical solution for your logistics requirements. Additionally, these last mile hubs manage more than two million returns annually, underscoring their crucial function in our business model. Our reverse logistics process incorporates eco-friendly disposal methods for obsolete items, demonstrating our dedication to sustainability. This all-encompassing method not only optimizes our operations but also significantly boosts customer satisfaction, which is vital for long-term success. In doing so, we ensure that every client experiences the best service possible, regardless of their size or volume.

What is Cigo?

Cigo sets a new standard for last-mile logistics management with its innovative cloud-based platform, which is specifically designed to optimize deliveries, service requests, and pick-up operations while allowing for effortless scalability to provide clients with an exceptional last-mile experience. Utilizing our all-encompassing web platform, you can efficiently oversee routing, streamline processes, generate insightful reports, and maintain thorough oversight of the entire customer journey during the last mile. Enhance Customer Interaction: Keep your clients updated through real-time SMS and email alerts, paired with a smooth feedback system that significantly enriches their overall experience. Empower Your Operators: Our app, accessible on both iOS and Android devices, guarantees reliable service with both online and offline functionality, promoting effective communication for field operators. Easy Integration: Our solution seamlessly connects with any current platforms, simplifying operations by reducing manual tasks and eradicating inefficiencies in your last-mile procedures. Outstanding Enterprise Support: Our dedicated ticketing system ensures that premium support is always available for enterprises, providing assistance whenever it is required. By opting for Cigo, businesses can anticipate not only enhanced logistics but also a revolutionary shift towards greater customer satisfaction and engagement. In today’s competitive market, Cigo stands out as the partner that can transform your last-mile logistics into a strategic advantage.

Media

Media

Integrations Supported

Fullintel
Tai TMS

Integrations Supported

VIA Veterinary

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Last Mile Solutions

Date Founded

2011

Company Location

United States

Company Website

www.lastmilesolutions.com

Company Facts

Organization Name

Cigo

Company Website

cigotracker.com

Categories and Features

Last Mile Delivery

Not specified

Logistics

Order Management

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Fleet Management

Dispatch Management
Employee Management
GPS Tracking
Incident Reporting
Inventory Management
Routing
Work Order Management

Last Mile Delivery

Not specified

Route Planning

Drag & Drop Scheduling
Driver Management
Emergency Dispatch
Performance Metrics

Transportation Management

Customer Management
Dispatch Management
Driver Management
Order Management
Routing
Scheduling
Shipment Management

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