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What is Latchel?

Latchel simplifies the process of maintenance requests and links residents with professionals for various services, such as cleaning, assembling furniture, and providing emergency help. This distinct platform combines revenue-boosting amenities for residents with maintenance management software, allowing property managers to deliver outstanding customer service. By functioning as your main communications team, Latchel preserves your precious time and resources. Residents benefit from a delightful mix of lifestyle enhancements and financial advantages, reflected in an impressive average rating of 4.8 out of 5 stars for overall satisfaction. For the first time, property managers have the opportunity to increase their revenue through a remarkable resident amenity while simultaneously upgrading their maintenance solutions, all within a single platform. Moreover, the service guarantees that top-tier resident reviews are automatically disseminated across your online presence, greatly enhancing your marketing initiatives. With Latchel acting as your devoted customer service hub, you can concentrate on what truly counts for your community. This all-encompassing strategy not only fosters greater resident engagement but also raises the bar for property management standards, ultimately leading to a thriving living environment.

What is ActiveBuilding?

Enhance the connection between residents and staff through a robust communication and messaging platform designed to improve staff productivity, increase efficiency, and cultivate a stronger community atmosphere. ActiveBuilding acts as both a resident portal and a mobile application, streamlining self-service functions for your team and residents alike, allowing staff to focus on fulfilling residents' requests. With our cutting-edge messaging hub, social networking tools, and payment processing features, residents can easily engage with staff and each other, pay rent, submit maintenance inquiries, manage package deliveries, and more. By offering residents self-service capabilities for online payments, lease renewals, service requests, and renters insurance, you can significantly free up staff time. Tailor the resident experience and reinforce your brand identity with the ActiveBuilding Custom-Branded App, ensuring a memorable impact. Facilitating straightforward online renewal processes not only boosts resident retention but also allows for communication through their preferred methods. Furthermore, by consolidating all resident charges into one invoice, collections can be enhanced by as much as 3% for each property, simplifying the billing experience for all parties. This all-encompassing strategy not only elevates operational effectiveness but also fortifies the bonds within the community, creating a more engaged and satisfied resident population. The result is a vibrant community where both staff and residents thrive together.

Media

Media

Integrations Supported

Gmail
Google Calendar
MRI Agora
Rent Manager
RentRedi
ServingIntel
SuiteSpot

Integrations Supported

Gmail
Google Calendar
MRI Agora
Rent Manager
RentRedi
ServingIntel
SuiteSpot

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Latchel

Company Location

United States

Company Website

latchel.com

Company Facts

Organization Name

RealPage

Date Founded

1998

Company Location

United States

Company Website

www.realpage.com/resident-portal/

Categories and Features

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Categories and Features

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

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