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What is Latchel?

Latchel simplifies the process of maintenance requests and links residents with professionals for various services, such as cleaning, assembling furniture, and providing emergency help. This distinct platform combines revenue-boosting amenities for residents with maintenance management software, allowing property managers to deliver outstanding customer service. By functioning as your main communications team, Latchel preserves your precious time and resources. Residents benefit from a delightful mix of lifestyle enhancements and financial advantages, reflected in an impressive average rating of 4.8 out of 5 stars for overall satisfaction. For the first time, property managers have the opportunity to increase their revenue through a remarkable resident amenity while simultaneously upgrading their maintenance solutions, all within a single platform. Moreover, the service guarantees that top-tier resident reviews are automatically disseminated across your online presence, greatly enhancing your marketing initiatives. With Latchel acting as your devoted customer service hub, you can concentrate on what truly counts for your community. This all-encompassing strategy not only fosters greater resident engagement but also raises the bar for property management standards, ultimately leading to a thriving living environment.

What is ComVibe?

Identify trends that can help you tackle the challenges facing your properties with greater effectiveness. Evaluate your team's effectiveness by incorporating customer feedback as a vital indicator. Discover an innovative and intuitive platform focused on property maintenance and improving resident happiness. Finally, you can utilize a unified solution crafted to raise your service standards, improve customer contentment, and increase your Net Operating Income. Complete tasks in nearly half the time with a coordinated, collaborative, and mobile-friendly platform designed for both maintenance technicians and contractors. Consistently track, evaluate, and enhance your processes to create a reliable service strategy that optimizes your Net Operating Income. Effortlessly collect and utilize feedback regarding the services provided, potentially leading to a remarkable 30% boost in customer satisfaction. Seamlessly share and showcase your testimonials along with credible service satisfaction ratings to owners, staff, and clients, building trust and enhancing your credibility. This holistic strategy not only improves operational efficiency but also establishes a stronger presence in the competitive market landscape, ensuring your properties stand out from the rest.

Media

Media

Integrations Supported

Gmail
Google Calendar
Rent Manager
RentRedi

Integrations Supported

Gmail
Google Calendar
Rent Manager
RentRedi

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Latchel

Company Location

United States

Company Website

latchel.com

Company Facts

Organization Name

CommunityVibe

Date Founded

2010

Company Location

United States

Company Website

comvibe.com/info/

Categories and Features

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Categories and Features

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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