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What is LateShipment.com?
LateShipment.com is focused on a clear objective: enhancing transparency in the shipping process. We recognize that shipping companies often find themselves with limited influence over their carriers, despite the costs incurred, and we strive to address that disparity.
Our cutting-edge delivery management tools empower retailers to effortlessly design post-purchase experiences that delight customers. Additionally, our automated parcel auditing solutions bolster accountability and assist businesses in reclaiming millions of dollars in shipping refunds, ultimately transforming their shipping operations. This commitment to improvement not only benefits our clients but also fosters a more equitable shipping environment for all stakeholders involved.
What is FenixCommerce?
FenixCommerce serves as an all-encompassing solution for delivery management, revolutionizing shipping into an effective tool for conversion rate optimization (CRO) and a significant contributor to revenue. By offering accurate order cut-off times and delivery dates directly on the product detail page (PDP), it significantly improves the likelihood of customers placing items in their carts by establishing clear delivery expectations. The platform also features an array of shipping options, combined with estimated delivery timelines and personalized shipping promotions, which can result in a remarkable boost of 12% in operating income. Moreover, FenixCommerce automates the carrier selection process during label generation and recommends optimized box sizes, which can lead to a considerable 20% decrease in shipping costs. By lowering both fulfillment and shipping expenses while also reducing environmental impact, it utilizes advanced data analytics along with sophisticated machine learning technologies. As the sole SaaS platform that offers a fully integrated delivery management system, FenixCommerce empowers retailers to process orders with greater precision and lower costs, ensuring transparency for both sellers and buyers. Furthermore, with its seamless integration capabilities through Fenix APIs, businesses can easily link to their websites, warehouse management systems (WMS), transportation management systems (TMS), or order management systems (OMS), fully harnessing the capabilities of this groundbreaking platform. This efficient approach not only increases operational effectiveness but also elevates customer satisfaction by delivering dependable shipping experiences, ultimately fostering customer loyalty and repeat business.
Integrations Supported
Klaviyo
Amazon Web Services (AWS)
Attentive
BigCommerce
FedEx Ship Manager
HCL Commerce
Happy Returns
Logicbroker
Maergo
Passport
Integrations Supported
Klaviyo
Amazon Web Services (AWS)
Attentive
BigCommerce
FedEx Ship Manager
HCL Commerce
Happy Returns
Logicbroker
Maergo
Passport
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LateShipment Inc.
Date Founded
2012
Company Location
United States
Company Website
www.lateshipment.com
Company Facts
Organization Name
FenixCommerce
Company Website
fenixcommerce.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Categories and Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback