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What is Legrand CRM?

Recognizing the uniqueness of each business, we believe that a customizable CRM is crucial for meeting individual needs. LCRM was designed specifically for small to medium B2B enterprises to enhance operational efficiency and lighten employee workloads. Our development of LCRM stems from the conviction that robust accounting integration is essential for your business’s success. Discover the benefits of implementing accounting integration today! LCRM provides an On-Premise CRM option for organizations equipped with suitable IT infrastructure who wish to maintain their data on secure private servers. Additionally, for those who seek ease and accessibility, we offer a Cloud-based solution. This CRM system is intended to facilitate your business growth. Legrand CRM is adaptable and comes with integration capabilities for other business applications and your website. By utilizing our built-in accounting integrations or customizable interfaces, you can tailor the CRM to suit your specific needs while enjoying a seamless experience. With LCRM, you have the flexibility to choose the best configuration for your business operations.

What is C-Zentrix Contact Center?

A contact center is essential for nurturing customer relationships and improving the overall experience of clients. While large corporations employ contact centers for numerous purposes, including support, service, feedback, and marketing initiatives, smaller enterprises mainly use them for targeted marketing strategies. An efficient solution that integrates smoothly with various external databases, CRM systems, and connectors allows for the straightforward collection, analysis, and application of customer data, which ultimately strengthens customer relations and enhances business efficiency. The CZ Contact Centre is tailored to meet a wide range of operational demands, with options available for both on-premise and cloud-based deployment. Its adaptable design enables significant scalability and customization, catering to the specific needs of each business. Whether you are a new startup, an established small to medium-sized enterprise, or a large organization, we provide customized product suites that align perfectly with your distinct business requirements. Our mission is to empower every business, regardless of size, with the necessary tools for successful customer engagement and satisfaction. By doing so, we help companies build lasting relationships with their customers.

Media

Media

Integrations Supported

New Era
TransMon
Wildix

Integrations Supported

New Era
TransMon
Wildix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Legrand CRM

Company Website

www.legrandcrm.com

Company Facts

Organization Name

C-ZENTRIX

Date Founded

2002

Company Location

India

Company Website

www.c-zentrix.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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