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Ratings and Reviews 15 Ratings
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Act!Act! Advantage is a full front-office CRM solution with all-new functionality, including Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadens its footprint across your entire front office and reduces your need for costly, third-party tools. Select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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YouTestMeYouTestMe is a comprehensive web-based enterprise application designed for multilingual examinations, training, surveys, and certifications, featuring an extensive reporting module. This highly secure platform is accessible on both cloud and on-premise, making it ideal for government entities, businesses, and educational institutions. With a range of customization options and integrations available through API, it also offers valuable add-ons like E-commerce, Single Sign-On, and Remote Proctoring. Leveraging the latest advancements in AI technology, YouTestMe allows users to easily create tests and training courses using both proprietary and widely available materials. In just three straightforward steps, the platform can produce a full training course and assessment utilizing professional resources, effectively streamlining the creation process to conserve both time and financial resources. Moreover, our committed team of experts is always ready to assist, providing thorough test administration, live proctoring, and exam delivery services, accessible 24/7 throughout the entire year. Whether you are establishing a new testing program, enhancing an existing one, or managing a testing center lacking the essential software and service support, our tailored solutions are designed to meet your specific needs and ensure a seamless experience. Additionally, our platform continually evolves to incorporate user feedback, ensuring it remains at the forefront of the industry.
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DOP SoftwareEnhance Waste Management Processes with DOP Software DOP Software provides a versatile and intuitive solution tailored for the waste management sector. Increase operational efficiency, accelerate accounts receivable, refine routing, and expand your clientele. Designed to adapt alongside your business, it includes comprehensive features, regular updates, and cloud capabilities. Ideal for enterprises of all sizes and stages, DOP Software streamlines waste management tasks effectively. Transform the way you manage operations and boost productivity with the help of DOP Software, ensuring a more organized approach to waste handling.
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PlanfixThe Planfix platform empowers organizations to oversee their complete business operations online. No matter the size or sector of the company, Planfix serves as an exceptional tool for project and work management. This platform provides your organization with a highly customizable management system, allowing for tailored process designs and visual elements to suit your needs. Combining features such as task and project management, CRM, sales, marketing, production, logistics, support services, accounting, and human resources, Planfix offers a comprehensive solution that integrates various aspects of business operations. Data flows smoothly between teams, ensuring that a transaction at the implementation phase can seamlessly evolve into a project and then be handed over to support. Planfix is ideal for a diverse range of entities, including businesses, non-profit organizations, public associations, and any collective striving towards a mutual goal. With the trust of 7,724 companies, it streamlines business workflows for over 68,000 users, enhancing efficiency and collaboration across the board. The versatility and robustness of the Planfix platform make it a valuable asset for any organization aiming to improve its operational effectiveness.
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ManageEngine ADSelfService PlusPassword reset tickets are a common issue that troubles both IT teams and end users alike. To maintain productivity, IT departments often prioritize more critical tasks, pushing less urgent issues, such as password resets, further down the queue. If not handled swiftly, password reset tickets can lead to significant costs for organizations. Research indicates that nearly 30 percent of all help desk inquiries stem from forgotten passwords. Large enterprises have reportedly invested over $1 million to manage and resolve issues related to password resets. Regularly updating passwords is a valuable practice that can mitigate the risk of cyberattacks stemming from compromised credentials. To bolster security, experts advise that administrators implement policies mandating regular password changes and establish expiration timelines for passwords. By doing so, organizations can enhance their overall security posture while minimizing the burden on their IT teams.
What is Legrand CRM?
Recognizing the uniqueness of each business, we believe that a customizable CRM is crucial for meeting individual needs. LCRM was designed specifically for small to medium B2B enterprises to enhance operational efficiency and lighten employee workloads. Our development of LCRM stems from the conviction that robust accounting integration is essential for your business’s success. Discover the benefits of implementing accounting integration today! LCRM provides an On-Premise CRM option for organizations equipped with suitable IT infrastructure who wish to maintain their data on secure private servers. Additionally, for those who seek ease and accessibility, we offer a Cloud-based solution. This CRM system is intended to facilitate your business growth. Legrand CRM is adaptable and comes with integration capabilities for other business applications and your website. By utilizing our built-in accounting integrations or customizable interfaces, you can tailor the CRM to suit your specific needs while enjoying a seamless experience. With LCRM, you have the flexibility to choose the best configuration for your business operations.
What is EcholoN?
EcholoN is an integrated platform for Service Management, Enterprise Service Management (ESM), IT Service Management (ITSM), Service Desk, Help Desk and Field Service Management. It helps organizations manage service processes, workflows, assets, knowledge and business information in one central environment.
A key differentiator is the EcholoN Enterprise Application Framework. In addition to ready-to-use service management functionality, the framework provides the technological foundation for configuring, extending and developing individual business applications. Organizations can adapt data structures, forms, workflows, roles and process logic to their requirements while keeping applications and processes on a consistent platform.
EcholoN covers key disciplines such as incident management, service requests, problem and change management, service catalogs, knowledge management, IT asset and configuration management, customer and contract management, complaint management, quality management, maintenance and technical field service. Workflow automation, rules, notifications, escalations, dashboards and reporting support efficient and transparent operations.
The platform is designed for IT departments, service organizations, support teams and specialist departments that want to digitize processes beyond conventional ticketing. Enterprise Service Management allows established service principles to be transferred to areas such as HR, facilities, customer service or quality management.
Through its modular design, configurable processes, integration options and Enterprise Application Framework, EcholoN can serve as a long-term platform for service management, process automation and custom enterprise applications.
Integrations Supported
Alcatel-Lucent IP Desktop Softphone
Apex PBX
BMC Helix CMDB
Botpress
FreeSWITCH
GraphQL
Mailchimp
Mattermost
Microsoft Outlook
Microsoft Teams
Integrations Supported
Alcatel-Lucent IP Desktop Softphone
Apex PBX
BMC Helix CMDB
Botpress
FreeSWITCH
GraphQL
Mailchimp
Mattermost
Microsoft Outlook
Microsoft Teams
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$5000 one-time payment
incl. 5 User
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Legrand CRM
Company Website
www.legrandcrm.com
Company Facts
Organization Name
mIT solutions GmbH
Date Founded
1994
Company Location
Germany
Company Website
www.echolon.de
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal