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What is Lemur Live Chat?
Lemur Live Chat Integration provides an all-in-one solution for customer communication by merging instant messaging and online chat features into a single, user-friendly widget. Support agents can be easily contacted via direct calls, eliminating unnecessary callbacks and streamlining the support process. Implementing this tool on your website and integrating it with various CRM systems is a straightforward process that requires just a few clicks, ensuring compatibility with any website layout. The chat settings are highly customizable, allowing businesses to create a unique experience that aligns with their specific requirements and preferences. Additionally, customer information can be seamlessly transferred to CRM platforms, significantly improving operational efficiency. Lemur Live Chat promotes innovative methods of engaging with clients, facilitating communication not only through live chat but also via a selection of popular messenger applications. By quickly incorporating Lemur Live Chat into your website and CRM, support managers can receive direct calls and immediately access comprehensive client data following the very first engagement. This integration supports major platforms such as Viber, Telegram, WhatsApp, Facebook, and VK, allowing clients to reach your support service through their preferred channels. Consequently, support agents can efficiently manage inquiries within a cohesive system while ensuring organized storage of client information. This comprehensive integration not only optimizes support operations but also significantly enhances overall client satisfaction, paving the way for stronger customer relationships. Ultimately, Lemur Live Chat Integration represents a transformative approach to customer support that adapts to the modern communication landscape.
What is Aurea Messenger?
Aurea Messenger equips your technology to evolve in tandem with your business by offering a premier enterprise service bus (ESB) that facilitates quick adaptation. With Aurea Messenger, you can easily integrate diverse technologies without the complications of lengthy custom solutions or the risks tied to intricate roll-outs. This sophisticated messaging bus simplifies the integration of critical systems, utilizing either Aurea-developed or custom adapters. It effectively tackles the most challenging connectivity issues found in SOA, REST, SaaS, and APIs. Providing a comprehensive hybrid integration platform, Aurea Messenger fosters a cohesive ecosystem of applications, data, and devices. This solution guarantees dependable and flexible services for the exchange of crucial business information, covering aspects like connectivity, message transformation and routing, transaction mediation, and process orchestration. Notably, Aurea Messenger features over double the messaging capacity and a tenfold increase in data capacity, while also delivering real-time insights that enable swift identification and resolution of flow-control issues. Moreover, its enhanced capabilities and performance improvements empower your organization to thrive in an ever-evolving technological environment, ensuring you stay ahead of the competition.
Integrations Supported
Discord
Facebook Messenger
Fresh Relevance
Kommo
LINE
OAuth
Planfix
Skype
Slack
Telegram
Integrations Supported
Discord
Facebook Messenger
Fresh Relevance
Kommo
LINE
OAuth
Planfix
Skype
Slack
Telegram
API Availability
Has API
API Availability
Has API
Pricing Information
$9 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Lemur
Date Founded
2018
Company Location
Poland
Company Website
lemur.io
Company Facts
Organization Name
Aurea
Date Founded
2012
Company Location
United States
Company Website
www.aurea.com/library/messenger/
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
