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What is Lemur Live Chat?
Lemur Live Chat Integration provides an all-in-one solution for customer communication by merging instant messaging and online chat features into a single, user-friendly widget. Support agents can be easily contacted via direct calls, eliminating unnecessary callbacks and streamlining the support process. Implementing this tool on your website and integrating it with various CRM systems is a straightforward process that requires just a few clicks, ensuring compatibility with any website layout. The chat settings are highly customizable, allowing businesses to create a unique experience that aligns with their specific requirements and preferences. Additionally, customer information can be seamlessly transferred to CRM platforms, significantly improving operational efficiency. Lemur Live Chat promotes innovative methods of engaging with clients, facilitating communication not only through live chat but also via a selection of popular messenger applications. By quickly incorporating Lemur Live Chat into your website and CRM, support managers can receive direct calls and immediately access comprehensive client data following the very first engagement. This integration supports major platforms such as Viber, Telegram, WhatsApp, Facebook, and VK, allowing clients to reach your support service through their preferred channels. Consequently, support agents can efficiently manage inquiries within a cohesive system while ensuring organized storage of client information. This comprehensive integration not only optimizes support operations but also significantly enhances overall client satisfaction, paving the way for stronger customer relationships. Ultimately, Lemur Live Chat Integration represents a transformative approach to customer support that adapts to the modern communication landscape.
What is ConvertCall?
Every visitor to your website has the possibility of becoming a customer, which highlights the importance of engaging with them before they leave. ConvertCall significantly improves your interaction capabilities by tracking how customers behave and capturing a remarkable 88% more calls and inquiries from the very first day of use! Installing a widget on your site is a simple, yet highly customizable task accessible through your account. After setup, the callback button and widget triggers commence the process of collecting leads efficiently from your website. When visitors click on the button or when the triggers activate, a form pops up asking them to provide their phone number, assuring them of a callback within just a few seconds—typically in 20 to 30 seconds. The ConvertCall application then connects your manager directly with the prospective client, enabling an effective business dialogue while ensuring that all calls can be recorded and rated by the customers. At the conclusion of the conversation, a tailored SMS message is sent to the customer for follow-up, helping to maintain a connection. Furthermore, the customer's data is securely stored within the ConvertCall account and can be integrated with various CRMs, enhancing your customer relationship management process. This all-encompassing strategy not only increases lead conversion rates but also significantly improves customer engagement experiences. By leveraging these tools, businesses can cultivate lasting relationships with their clients.
Integrations Supported
Discord
Facebook Messenger
Kommo
LINE
Planfix
Skype
Slack
Telegram
VK
Viber
Integrations Supported
Discord
Facebook Messenger
Kommo
LINE
Planfix
Skype
Slack
Telegram
VK
Viber
API Availability
Has API
API Availability
Has API
Pricing Information
$9 per month
Free Trial Offered?
Free Version
Pricing Information
$36 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Lemur
Date Founded
2018
Company Location
Poland
Company Website
lemur.io
Company Facts
Organization Name
ConvertCall
Company Location
Spain
Company Website
convertcall.app/
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking