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What is LevelEleven?

Utilizing personal scorecards, live television broadcasts, and analytics-based coaching strategies can significantly influence behaviors that promote sales growth and enhance customer loyalty. Fostering a spirit of healthy competition within your team can be a powerful motivator. One effective approach to energize your sales force is to organize contests that celebrate high achievers. This not only boosts productivity but also cultivates an enthusiastic atmosphere conducive to achieving long-term success. By implementing performance scorecards, you can direct your team's attention toward actions that increase revenue, improve customer experiences, and bolster overall business outcomes. With real-time KPI monitoring, you can easily identify when your team is lagging while they update Salesforce. LevelEleven provides tools that enable leaders, representatives, and managers to swiftly address any issues, ensuring the team stays on track to meet its objectives. Regular and constructive feedback, delivered through a user-friendly system, can greatly enhance your sales team's performance. Additionally, by enriching your sales coaching methods with tailored templates, you can fully realize the capabilities of your sales personnel, leading to greater achievements. This holistic approach not only drives individual success but also strengthens the entire team's cohesion and focus.

What is Leaptree Optimize?

Leaptree Optimize is a robust platform built natively within Salesforce, aimed at standardizing the quality assurance of customer experiences, thus empowering QA leaders and instilling trust across the organization. By utilizing user-friendly and automated processes, you can boost your productivity in quality assessments by 50%. The platform integrates smoothly with Salesforce, allowing users to commence their work with just a few simple clicks. Users can easily access fully customizable CX QA dashboards and advanced reports, facilitating the swift identification of areas that require enhancement. You have the ability to automate the monitoring of various communication channels, such as phone calls, web chats, email interactions, and Zoom meetings, leading to a dramatic reduction in QA assessment time by 50%. The intelligent automation of QA assessments not only supports the evaluation and enhancement of agent performance but also enables the quick development of impactful and dynamic QA scorecards. To further boost productivity, the platform incorporates gamification elements, making the work atmosphere more enjoyable and rewarding. Features such as leaderboards, badges, and other gaming components keep your team engaged, motivated, and eager to excel in their roles. This forward-thinking strategy ultimately fosters a culture of excellence and ongoing improvement within your organization, ensuring that every team member strives for the highest standards. As a result, organizations can look forward to a sustained commitment to quality and performance enhancement.

Media

Media

Integrations Supported

Salesforce
Zoom

Integrations Supported

Salesforce
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$40 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LevelEleven

Company Location

United States

Company Website

leveleleven.com

Company Facts

Organization Name

Leaptree

Date Founded

2009

Company Location

Ireland

Company Website

optimize.leaptree.com

Categories and Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Categories and Features

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