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What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

What is DemandLink?

Leverage online reporting systems that offer access to all essential tools on any device from virtually any location. This capability facilitates efficient monitoring and simple analysis of your retail sales data, both at the individual item level and across stores. The integrated sales dashboard and analytical tool serve as a unified, interactive platform where you can explore and interact with critical sales performance indicators, such as inventory specifics, sell-through rates, and the impact of weather conditions. By minimizing the time dedicated to data mining, you can redirect your efforts toward implementing strategies that yield improved business results. DemandLink delivers Inventory Management solutions that allow you to manage and supervise inventory right down to each specific store. Supporting a variety of Inventory Management approaches, DemandLink caters to traditional inventory methods, pay by scan processes, and Vendor Managed Inventory (VMI), also known as consignment, providing the necessary flexibility for your business requirements. With this extensive range of tools at your disposal, you gain the ability to make well-informed decisions that propel your retail operations toward greater success. Additionally, the utilization of these insights can significantly enhance your overall strategic planning and operational effectiveness.

Media

Media

Integrations Supported

Attentive
BigCommerce
Bitly
Braze
Campaign Monitor
Cordial
Facebook
HubSpot CRM
HubSpot Customer Platform
InMoment
Instagram
Iterable
Klaviyo
LinkedIn
Listrak
Magento
MyGuestlist
Shopify
Vero
dotdigital Engagement Cloud

Integrations Supported

Attentive
BigCommerce
Bitly
Braze
Campaign Monitor
Cordial
Facebook
HubSpot CRM
HubSpot Customer Platform
InMoment
Instagram
Iterable
Klaviyo
LinkedIn
Listrak
Magento
MyGuestlist
Shopify
Vero
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Company Facts

Organization Name

DemandLink

Date Founded

2008

Company Location

United States

Company Website

demandlink.com/solutions/

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Automatic Replenishment Systems

Counting by Exception
Customer Management
Financial Management
Inventory Management
Nice Shelf Stocks
On-order Information
Sales Anticipation
Store Order Leveling
Zero Turnover Checks

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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