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What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

What is Etailinsights?

You expertly oversee crucial technology for online retailers, and you are now aiming to broaden your clientele to attract more businesses that fit your ideal profile. At Etailinsights, our committed research team employs sophisticated web crawling methods to uncover new ecommerce leads, enabling you to focus on crafting persuasive messages and acquiring more online retail clients. Our in-house researchers compile comprehensive profiles of ecommerce and fulfillment decision-makers from a vast database of over 13,000 online retail companies. We have developed an extensive directory of prominent ecommerce brands, and our executive profiles generally include contact details such as email addresses, direct phone numbers, relevant social media accounts, and additional information. When your sales team is inundated with research responsibilities, customer acquisition costs can escalate dramatically. Additionally, if your representatives are preoccupied with research tasks, they might overlook key opportunities to engage with prospective clients and communicate your brand's narrative. The Etailinsights platform is designed for ease of use and superior accuracy, equipping your ecommerce sales team to effectively identify potential leads and reach out to them directly. By utilizing our services, you can greatly improve your outreach strategies, ultimately fostering significant growth for your business, while also freeing your team to focus on building relationships rather than compiling data.

Media

Media

Integrations Supported

Braze
Cordial
Emarsys
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Instagram
Iterable
Klaviyo
LinkedIn
LiveRamp
Mailchimp
MyGuestlist
Salesforce Agentforce Marketing
Tall Bob
X (Twitter)
me&u

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Company Facts

Organization Name

Etailinsights

Company Location

United States

Company Website

www.etailinsights.com

Categories and Features

Audience Intelligence

Not specified

Clienteling

Not specified

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Identity Resolution

Not specified

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

Not specified

Predictive Analytics

Not specified

Retail Analytics

Not specified

Retail Intelligence

Not specified

Categories and Features

Lead Intelligence

Not specified

Retail Intelligence

Not specified

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