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What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

What is HIVERY?

Retailers and consumer packaged goods (CPG) suppliers are increasingly confronted with the challenge of managing a growing array of SKUs, limited shelf availability, and varying store formats, all while navigating supply chain hurdles. This situation creates significant pressure on professionals to effectively optimize their product assortments and planograms, ensuring swift delivery. HIVERY Curate emerges as a dynamic solution to address these pressing challenges, being the first-of-its-kind glandular-level assortment strategy simulation and optimization software capable of generating portfolio, assortment, and space strategy simulations, along with planograms, in mere minutes rather than the months typically required. With industry-tested science integrated into a user-friendly interface, HIVERY Curate stands out as the most sophisticated analytics tool for simulating and refining portfolio, assortment, and space strategies. Imagine harnessing AI as your co-pilot to uncover the assortment strategies that resonate most with your shoppers and enhance your retail operations through store-level shopper insights. By utilizing data insights, HIVERY Curate illustrates how retailers can better understand and anticipate consumer preferences, empowering them to make informed decisions for their stores and ultimately drive business success.

Media

Media

Integrations Supported

BigCommerce
Campaign Monitor
Criteo
Emarsys
Google Ads
HubSpot Customer Platform
InMoment
Instagram
Iterable
Lightspeed Retail
Magento
MyGuestlist
NielsenIQ Consumer Insights
Salesforce Agentforce Marketing
Shopify
Vision6
X (Twitter)
commercetools
dotdigital Engagement Cloud
me&u

Integrations Supported

BigCommerce
Campaign Monitor
Criteo
Emarsys
Google Ads
HubSpot Customer Platform
InMoment
Instagram
Iterable
Lightspeed Retail
Magento
MyGuestlist
NielsenIQ Consumer Insights
Salesforce Agentforce Marketing
Shopify
Vision6
X (Twitter)
commercetools
dotdigital Engagement Cloud
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Company Facts

Organization Name

HIVERY

Date Founded

2015

Company Location

Australia

Company Website

www.hivery.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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