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Ratings and Reviews 0 Ratings
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What is Lexmark Managed Print Services?
Lexmark leverages its vast expertise in customer engagement and cutting-edge technologies like cloud computing, IoT, and advanced analytics. Their Global IoT System utilizes IoT features to improve operational effectiveness. Lexmark's printers and multifunction products (MFPs) are outfitted with sensors that continuously track their performance. By analyzing this performance data, Lexmark identifies usage trends, reduces waste, and addresses security issues, thereby easing the burden on your IT team. Choosing Lexmark's Managed Print Services (MPS), which connects over a million devices worldwide, allows you to lower expenses, simplify billing processes, and improve customer service. Unlike other providers that depend on disparate systems for billing and service management, Lexmark presents a unified solution that efficiently manages your entire operational ecosystem. Furthermore, by incorporating artificial intelligence (AI) into toner and supply management, Lexmark ensures timely deliveries based on actual use, relieving you of the complexities of inventory management. This forward-thinking strategy not only enhances resource management but also leads to substantial operational advancements for organizations. Ultimately, Lexmark’s commitment to innovation positions you for success in a rapidly evolving digital landscape.
What is AMR Printer Management?
Effortlessly collect meter readings from your printers using our innovative solution. We enable the seamless synchronization of this data with your ERP system, simplifying the billing process. Alerts for low toner levels are automatically converted into orders, which can be fulfilled exactly when required, thus eliminating the urgency associated with last-minute shipments. This proactive approach enhances customer satisfaction while also reducing shipping costs. Our service consolidates all printer-related data into your ERP or billing system, including meter readings, toner status, and service notifications. You can effectively handle maintenance alerts and customer questions at the same time. This coordination allows you to ensure high levels of customer satisfaction and keep all printers functioning optimally, all without the inconvenience of phone calls. Improve your service quality and achieve cost savings efficiently with our solution. A small software driver is installed within the customer's network to harvest printer data. A dedicated communication server continuously gathers information from the printers and transmits it to the reseller's database, guaranteeing you always have the latest details readily available. Ultimately, this all-encompassing approach not only enhances your operational efficiency but also fosters stronger customer relationships, creating a win-win scenario for your business. By leveraging our solution, you can focus more on strategic initiatives rather than administrative tasks, paving the way for sustainable growth.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Lexmark
Date Founded
1991
Company Location
United States
Company Website
www.lexmark.com/en_us/services/managed-print-services.html
Company Facts
Organization Name
AMR
Date Founded
2007
Company Location
Spain
Company Website
www.ameterreading.com
Categories and Features
Categories and Features
Print Estimating
"Best Price" Estimating
Best Fit Imposition
Bindery Estimating
Discounts Management
Multiple Version Calculations
Pre / Post Service Calculations
Pre-Press Estimating
Press & Run Style Analysis
Process Ink Calculation
Production Options Evaluation
Print Management
Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release