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What is Lexmark Managed Print Services?

Lexmark leverages its vast expertise in customer engagement and cutting-edge technologies like cloud computing, IoT, and advanced analytics. Their Global IoT System utilizes IoT features to improve operational effectiveness. Lexmark's printers and multifunction products (MFPs) are outfitted with sensors that continuously track their performance. By analyzing this performance data, Lexmark identifies usage trends, reduces waste, and addresses security issues, thereby easing the burden on your IT team. Choosing Lexmark's Managed Print Services (MPS), which connects over a million devices worldwide, allows you to lower expenses, simplify billing processes, and improve customer service. Unlike other providers that depend on disparate systems for billing and service management, Lexmark presents a unified solution that efficiently manages your entire operational ecosystem. Furthermore, by incorporating artificial intelligence (AI) into toner and supply management, Lexmark ensures timely deliveries based on actual use, relieving you of the complexities of inventory management. This forward-thinking strategy not only enhances resource management but also leads to substantial operational advancements for organizations. Ultimately, Lexmark’s commitment to innovation positions you for success in a rapidly evolving digital landscape.

What is Evatic?

Elevate your service delivery, optimize inventory management, and reduce costly toner waste with intuitive features that offer smart oversight of toner and other consumables. Evatic allows you to cut expenses while ensuring that customers receive their products exactly when needed. You can avoid lost sales and enhance your return on investment thanks to our comprehensive meter billing and contract management solutions. By reducing manual entries, Evatic produces accurate invoices and identifies upselling and cross-selling opportunities that can significantly increase your revenue. With Evatic's advanced inventory management tools, your team can improve job handling by gaining crucial insights into your customers. The specialized functionalities for managed print services diminish the need for manual processes, thereby boosting efficiency and lowering costs. Furthermore, Evatic serves as a flexible and multifunctional service management system designed to support essential business processes at every stage of the customer journey, ensuring a smooth interaction that promotes customer satisfaction. This state-of-the-art platform is not only focused on enhancing operational effectiveness but also aims to equip businesses with the agility needed to respond rapidly to evolving market conditions, solidifying their competitive edge. In a world where customer expectations are constantly rising, utilizing Evatic can be a game-changer for your operations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$175 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lexmark

Date Founded

1991

Company Location

United States

Company Website

www.lexmark.com/en_us/services/managed-print-services.html

Company Facts

Organization Name

Asolvi

Date Founded

1991

Company Location

Norway

Company Website

www.asolvi.com/products/evatic/

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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