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What is Lexo Packaging Engines?

Lexo Packaging Engines offers a robust software solution specifically designed for various participants in the tourism sector, enabling them to effectively manage and sell a wide range of travel components across numerous sales channels and tools. It features integrated Revenue Management capabilities, which are aimed at boosting revenue and increasing occupancy levels. The system also allows for the development of an eCatalogue that presents priced and available offers, thereby alleviating the operational strain on your systems while providing crucial data to partners and online retailers. Powered by an advanced Business Rules Management System, it supports the generation of tailored, rule-based client documents in various media and formats, such as printed materials, Print@Home options, and mobile alerts, promoting a flexible approach to customer interaction. Furthermore, this solution is engineered to evolve alongside the changing demands of the tourism industry, solidifying its status as a vital asset for maintaining a competitive edge in the marketplace. By leveraging its dynamic features, stakeholders can not only streamline their operations but also enhance customer satisfaction through personalized services.

What is Etiya Chatbot?

In the current business environment, improving the experiences of both customers and employees has become a primary priority for many strategic plans. As a result, utilizing the right technological solutions is crucial for effectively and swiftly addressing the needs of these groups. Chatbots, which can be either rule-based or driven by artificial intelligence, function as sophisticated conversational agents that replicate human interaction through digital messaging, facilitating real exchanges for a variety of purposes such as obtaining information and performing tasks. Rule-based chatbots provide automated replies that follow set guidelines, making them particularly effective for simplifying notification systems through direct information sharing and request handling. On the other hand, AI-driven chatbots deliver customized communication shaped by data and insights from various sources, improving resource allocation and operational efficiency while offering a more personalized user experience. As organizations become increasingly aware of the advantages these technologies offer, the prevalence of chatbots is steadily increasing, transforming how companies connect with their customers and employees. This shift not only enhances engagement but also drives innovation in customer service and internal processes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Acceo

Date Founded

1988

Company Location

Canada

Company Website

www.acceo.com/en/products/lexo-packaging-engines/

Company Facts

Organization Name

Etiya

Date Founded

2004

Company Location

Holland

Company Website

www.etiya.com/en/products/chatbot

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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