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What is Lighthouse?

Lighthouse is an advanced hotel revenue intelligence platform designed for modern hospitality businesses. It unifies market data, pricing intelligence, demand forecasting, and performance analytics in one centralized system. Hotels use Lighthouse to gain forward-looking insights that improve forecasting accuracy and revenue planning. The platform tracks competitive pricing across hundreds of thousands of hotels worldwide. Benchmarking tools allow properties to measure performance against competitors using key KPIs. Lighthouse helps hotels detect and fix parity issues to protect rate integrity across all channels. AI-driven personalization enhances direct booking performance and guest conversion. Automated tools like AI receptionists ensure no booking opportunity is missed, even outside business hours. Real-time dashboards transform complex data into clear, actionable insights. Lighthouse supports independent hotels, chains, and large portfolios across global markets. Backed by industry-leading data scale and reliability, the platform delivers trusted intelligence at speed. Lighthouse helps hotels work smarter, move faster, and maximize revenue potential.

What is Customer Alliance?

Established in Berlin in 2009, Customer Alliance has since partnered with numerous chain and independent hotels globally, supported by a dedicated team of over 90 staff members. Their collaboration focuses on enhancing online reputations and boosting revenue for these establishments. One of their standout solutions enables hotels to gather, share, analyze, and report guest reviews from various online platforms. By utilizing this tool, hotels gain valuable insights into their operational performance. Consequently, this understanding helps them to cater more effectively to their guests' needs, ultimately leading to increased financial success. The impact of Customer Alliance's offerings is profound, as they empower hotels to thrive in a competitive market.

Media

Media

Integrations Supported

BookLogic
FairPlanner
Hotel Asset Reporting
HotelConnect
Hotellab
IDeaS G3 RMS
LodgIQ
MyForecast
RoomPriceGenie
RoomRaccoon
Runnr.ai
happyhotel
protel MICE

Integrations Supported

Facebook

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

79.00€ / month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Lighthouse

Date Founded

2012

Company Location

United Kingdom

Company Website

www.mylighthouse.com

Company Facts

Organization Name

CA Customer Alliance GmbH

Date Founded

2009

Company Location

Germany

Company Website

www.customer-alliance.com/en

Categories and Features

Hospitality Property Management

Multi-Property
Single Property

Hotel Management

Not specified

Pricing Optimization

Not specified

Categories and Features

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

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