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Ratings and Reviews 0 Ratings
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What is Listening4?
Listening4 is an advanced semantic social listening platform that uses AI to deeply understand and analyze online conversations across social media, forums, and other channels by focusing on meaning rather than mere keywords. Users simply express what they want to monitor in natural language, and Listening4’s AI generates sophisticated semantic queries that capture relevant posts while filtering out irrelevant or self-promotional content automatically. This enables businesses and professionals to discover leads who are seeking solutions, monitor competitor activity, track market sentiment, and stay ahead of emerging trends that traditional keyword-based tools miss due to their limitations like synonym gaps and high false positives. Listening4 offers flexible plans with features such as unlimited queries, AI filtering, webhook support, and email notifications to suit various business needs. Its platform is trusted by industry leaders including sales directors, media analysts, and product managers who report significant improvements in lead capture, story discovery, and market intelligence. The AI continuously learns and adapts to language changes, ensuring ongoing accuracy and relevance. Use cases span customer lead generation, journalism, competitor analysis, and customized dashboards built with its API. Listening4 simplifies social monitoring by eliminating the need for complex keyword lists and constant maintenance. Its transparent pricing and robust support make it accessible to small businesses and enterprises alike. Ultimately, Listening4 transforms the way organizations listen to and act on online conversations by providing actionable, context-rich insights.
What is Interactions Digital Roots?
With Interactions Digital Roots, you can effortlessly monitor, evaluate, and engage in conversations about your brand on social media through a unified platform. Our advanced artificial intelligence seamlessly gathers relevant customer interactions and insights from various online sources. Unlike traditional social listening and engagement tools that rely on user-set parameters and trending keywords to discover engagement opportunities, Digital Roots leverages AI to delve into social conversations and highlight the most impactful posts. This breakthrough eliminates the need for laborious manual searches, enabling you to concentrate on connecting with the most pertinent customers. Furthermore, by incorporating natural language processing and machine learning, our platform continually adapts, becoming more proficient at interpreting user behaviors and preferences over time, which guarantees that your engagement strategy stays effective. This not only boosts your brand’s visibility online but also cultivates stronger relationships with your audience, ultimately leading to increased customer loyalty and satisfaction. As you engage with your audience, you'll find more opportunities to refine your messaging and approach based on real-time insights.
Media
No images available
Integrations Supported
Facebook
Instagram
LinkedIn
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Listening4
Date Founded
2025
Company Location
United States
Company Website
listening4.com
Company Facts
Organization Name
Interactions
Date Founded
2004
Company Location
United States
Company Website
www.interactions.com/products/social-customer-care/
Categories and Features
Categories and Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking