Liveforce vs. Happy Schedule

With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.

Connecteam is a comprehensive mobile application tailored for employees who work outside of traditional desk environments. It offers essential tools for overseeing and coordinating field staff, featuring options for communication, workflow management, scheduling, and time tracking. With just a few simple clicks, you can unify your mobile workforce. The desktop Launchpad enables seamless collaboration, operational management, skill development, and employee engagement monitoring. In no time, you can design a fully-branded mobile app for your organization, incorporating elements like safety checklists, orientation programs, product catalogs, and shift management features. Additionally, you have the flexibility to personalize the app's functionalities to meet your specific requirements. You can also analyze team interactions with company resources, allowing you to identify areas for improvement and enhance efficiency. Connecteam empowers both managers and employees to streamline their processes, enabling a greater focus on growth. The platform supports various integrations, including Google Calendar, Gusto, QuickBooks Payroll, Xero, and more, ensuring a seamless experience for users. Ultimately, this all-in-one solution is designed to enhance productivity and engagement among non-desk employees.

When I Work simplifies the process for businesses to manage scheduling, monitor attendance, and engage with hourly workers. Through its complimentary apps available on both iOS and Android, employers can effortlessly oversee each employee's schedule and clock-in times. Moreover, it enables the tracking of employee availability and requested time off, while facilitating shift swaps with minimal effort. By integrating seamlessly with your payroll system, it enhances efficiency and minimizes the risk of human error in your operations. This tool ultimately streamlines workforce management and fosters better communication within teams.

Resource Guru simplifies the online scheduling of personnel, equipment, and various resources. It aims to modernize and streamline the process by eliminating the need for inefficient and outdated spreadsheet systems. This tool allows managers to efficiently organize their tasks and responsibilities in a timely manner. With features like reporting, resource planning, scheduling, and management, it provides a comprehensive solution for effective resource allocation. Additionally, Resource Guru is priced competitively, starting at just $4.16 per month, making it an accessible option for many organizations. Overall, it serves as a valuable asset for those looking to enhance their scheduling processes.

Synerion is workforce management software engineered for organizations that require accuracy, configurability, and long-term reliability when managing employee time, scheduling, and labor costs. Instead of forcing businesses into rigid templates or relying on brittle spreadsheets, Synerion adapts to the complexity of real-world operations. Time can be captured through a range of devices — biometric clocks (fingerprint, facial recognition), proximity or HID card readers, mobile apps with geofencing, browser-based portals, or tablet kiosks. Each punch is processed in real time and validated against configurable pay rules, including overtime, shift premiums, union agreements, step rates, and project-based allocations. This reduces payroll errors at the source and eliminates costly manual reconciliation. Offline mode with automated sync ensures no time data is lost, even during outages. Managers gain tools to design complex schedules with rotations, shift balancing, and skill coverage checks, while automated alerts notify them of gaps, overtime risks, or missed punches before they become problems. Finance and operations teams benefit from configurable dashboards and audit-ready reports that provide transparency into hours, costs, and labor allocation at the job, project, or department level. This gives leadership confidence in their workforce data and a clear view into labor’s impact on profitability. Deployment is handled directly by Synerion’s in-house specialists rather than outsourced contractors, ensuring faster discovery, accurate configuration, and smoother go-lives. Customers can choose Synerion Agile, a quick-start package for fast adoption, or Synerion Enterprise, a fully configurable system capable of supporting highly complex requirements. With 35 years of experience and thousands of customers across manufacturing, healthcare, logistics, and government, Synerion combines enterprise-level flexibility with mid-market accessibility.

WaitWell is a comprehensive, enterprise-ready platform for queue management and appointment scheduling, designed to streamline operations, enhance efficiency, and deliver exceptional customer experiences. Organizations can effortlessly manage walk-ins, virtual queues, and pre-booked appointments through multiple channels, including web links, QR codes, SMS messages, or optional self-service kiosks, giving customers maximum convenience and control. Real-time notifications, estimated wait times, and turn alerts keep clients informed, reduce frustration, and boost overall satisfaction. For staff and management, WaitWell provides an intuitive, real-time dashboard offering a complete overview of service activity, customer flow, and location performance. Advanced analytics and reporting tools offer actionable insights, enabling teams to optimize workflows, allocate resources effectively, monitor trends, and continuously improve service delivery. WaitWell also supports secure payments and integrates seamlessly with a wide variety of systems and platforms, ensuring flexibility and compatibility in any operational environment. Built with scalability and configurability in mind, the platform adapts to the needs of enterprise organizations across healthcare, government, retail, higher education, and other service-oriented sectors. Its user-friendly interface, combined with powerful features, makes WaitWell an all-in-one solution for managing queues, scheduling appointments, and improving service efficiency. By providing a data-driven, flexible, and reliable system, WaitWell empowers organizations to reduce wait times, optimize operations, and create consistently positive experiences for every customer.

APS is dedicated to simplifying payroll and HR processes for mid-sized organizations. Our integrated solution is crafted to ease workforce management tasks, offering a seamless experience for clients and partners alike. We pride ourselves on delivering tailored service and support that helps our customers achieve their objectives. By streamlining payroll processing, automating HR workflows, and enhancing the employee lifecycle through a unified platform, we position ourselves as a vital partner for businesses. We are APS, committed to being your essential workforce ally. Mid-sized enterprises prefer APS for their workforce needs due to our unwavering commitment to enhancing the customer experience. This dedication has enabled us to sustain an impressive 98% customer satisfaction rate consistently. With APS, companies in the mid-market sector benefit from superior systems, exceptional support, and improved outcomes that drive success. Our ongoing focus on innovation ensures that we remain at the forefront of workforce management solutions.

Acuity Scheduling simplifies the process of managing and scheduling appointments online. This user-friendly software assists both professionals and businesses in effortlessly keeping their calendars booked. By providing clients with real-time access to your availability, Acuity allows for quick appointment bookings and the option to pay in advance. With its seamless functionality, you can avoid the stress of organizing or rescheduling appointments altogether. This efficiency not only saves time but also enhances the overall client experience.

Elevate your productivity with Hubstaff! Hubstaff provides time-tracking applications compatible with desktop, web browsers, and mobile devices. Once you initiate time tracking for a specific task, Hubstaff seamlessly operates in the background, using minimal resources while you focus on your work. Switching between tasks or stopping the timer is a breeze and can be done in just a few clicks. Monitoring your team's performance can be daunting, but Hubstaff is packed with excellent features designed to help you assess their productivity effectively. To maximize Hubstaff's benefits, it's essential to establish clear expectations for your team. This tool allows you to analyze each member's average productivity over time, helping you spot areas for improvement or shifts in their performance. Essentially, the more consistently you utilize Hubstaff, the more insightful your results will become. Additionally, Hubstaff is available across multiple platforms, including Mac, Windows, Linux, iOS, and Android, ensuring you can track productivity wherever you are.

Visual Planning serves as an effective tool for scheduling and managing resources, boasting an intuitive interface that makes it easy to navigate. Countless organizations leverage Visual Planning to enhance collaboration by seamlessly sharing their schedules and working together more effectively.