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What is LobbyCentral?

There is no requirement for installation or ongoing upkeep; merely a web browser and internet access are necessary. Users can customize a range of settings, including visit reasons, queue management, locations, custom fields, and kiosk languages, among others. These self-service kiosks work seamlessly with PCs, mobile tablets, and iPads, making them perfect for reception-less lobbies. A key feature known as ExpressLobbyâ„¢ is integrated into LobbyCentral, allowing customers to check in using only their mobile devices, ensuring a contactless experience. By filling out an online form, customers can easily request a callback for their inquiries or issues, eliminating the frustration of long hold times. Furthermore, customers can book appointments online by selecting from a variety of available dates and times. The utilization of ExpressLobby enables customers to check in efficiently without having to enter your facility physically, thus optimizing the entire process. This forward-thinking strategy not only improves the customer experience but also alleviates crowding in lobby spaces, facilitating a more pleasant environment for everyone. Embracing such technology can significantly enhance overall operational efficiency and satisfaction.

What is HID EasyLobby?

Numerous organizations still rely on handwritten logs for tracking visitor registration, a method that, despite its apparent simplicity, falls short in terms of security and permits unrestricted access to confidential visitor details. Implementing the EasyLobby automated visitor management system offers a more effective alternative for businesses of any size that aim to elevate their professional reputation and enhance security measures, all while adhering to essential visitor data collection and auditing standards. The foundation of this automated solution is the EasyLobby SVM software, which streamlines a range of operations, including scanning government-issued IDs, creating visitor records, printing badges, and managing both check-in and check-out procedures, in addition to conducting watch list screenings. This comprehensive, enterprise-level visitor registration system can seamlessly scale to support multiple stations, and further capabilities, such as online pre-registration, can be incorporated as needed to boost its effectiveness. By adopting such a system, organizations not only enhance operational efficiency but also significantly fortify the safeguarding of sensitive information, thereby fostering a more secure environment for all stakeholders involved. Ultimately, transitioning to a digital visitor management solution represents a critical step towards modernizing organizational practices and ensuring the protection of visitor data.

Media

Media

Integrations Supported

Oracle Cloud Infrastructure
SQL Server

Integrations Supported

Oracle Cloud Infrastructure
SQL Server

API Availability

Has API

API Availability

Has API

Pricing Information

$70 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fuhr Software

Date Founded

2004

Company Location

United States

Company Website

www.thinkfsi.com

Company Facts

Organization Name

HID

Date Founded

1991

Company Location

United States

Company Website

www.hidglobal.com/products/software/easylobby/svm

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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