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Ratings and Reviews 0 Ratings
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What is LobbyCentral?
There is no requirement for installation or ongoing upkeep; merely a web browser and internet access are necessary. Users can customize a range of settings, including visit reasons, queue management, locations, custom fields, and kiosk languages, among others. These self-service kiosks work seamlessly with PCs, mobile tablets, and iPads, making them perfect for reception-less lobbies. A key feature known as ExpressLobbyâ„¢ is integrated into LobbyCentral, allowing customers to check in using only their mobile devices, ensuring a contactless experience. By filling out an online form, customers can easily request a callback for their inquiries or issues, eliminating the frustration of long hold times. Furthermore, customers can book appointments online by selecting from a variety of available dates and times. The utilization of ExpressLobby enables customers to check in efficiently without having to enter your facility physically, thus optimizing the entire process. This forward-thinking strategy not only improves the customer experience but also alleviates crowding in lobby spaces, facilitating a more pleasant environment for everyone. Embracing such technology can significantly enhance overall operational efficiency and satisfaction.
What is LiveConf?
Liveconf is a cloud-based video solution designed to enhance interoperability between various communication platforms. By creating a cohesive video system, it bridges the gap between technologies that usually do not interact smoothly. Many traditional platforms, such as Skype, Teams, or Google Hangouts, face challenges in integrating with H323 or SIP video conferencing endpoints. Liveconf addresses this issue by allowing these endpoints to function as if they are part of Skype, Teams, or Google Hangouts, providing seamless connectivity. Users benefit from an easy-to-navigate interface that enables them to invite external participants and video systems through Teams or Outlook with minimal effort. For added convenience, a single button press on devices like Cisco or Polycom simplifies the connection process further. Moreover, Liveconf includes a secure lobby within Teams for guests and external video units, while corporate systems can bypass this lobby, creating a more efficient workflow. By streamlining the connection process across different platforms, Liveconf significantly improves the overall video communication experience. This innovative approach not only saves time but also fosters collaboration in ways that were previously unachievable.
Integrations Supported
Google Calendar
API Availability
Has API
API Availability
Has API
Pricing Information
$70 per month
Free Version
Free Trial Offered?
Pricing Information
$25 per user per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Fuhr Software
Date Founded
2004
Company Location
United States
Company Website
www.thinkfsi.com
Company Facts
Organization Name
LiveConf
Date Founded
2013
Company Location
United States
Company Website
www.liveconf.net
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard