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Ratings and Reviews 1 Rating

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What is LocalImpact?

LocalImpact is a reputation management platform designed to help businesses collect more customer reviews and manage their online reputation. With LocalImpact, businesses can automatically send review requests by SMS, email, or shareable links to encourage customers to leave reviews on Google and other major review sites. All reviews are synced into one dashboard so teams can easily monitor feedback and respond quickly. The platform also helps businesses showcase their best reviews. Display customer reviews on your website using customizable widgets and share them across social media to build trust with potential customers. By simplifying review collection and management, LocalImpact helps businesses strengthen their online reputation, improve search visibility, and attract more customers.

What is Emitrr?

Emitrr serves as an intelligent, human-like receptionist designed specifically for small businesses, allowing owners to concentrate on expanding their operations without the concern of missing important customer calls. By efficiently managing customer inquiries such as appointment bookings, providing quotes, and addressing frequently asked questions, Emitrr enhances customer interactions. It seamlessly integrates with your EHR/CRM systems to deliver real-time conversion metrics, minimize screen pop-ups, and offer additional benefits. With its web chat feature, Emitrr facilitates ongoing customer conversations via text, ensuring that patients do not have to wait for web responses. While small businesses invest significantly in website development, advertising, SEO, and various marketing efforts to attract visitors, statistics show that over 25% of these potential customers fail to convert. Furthermore, customers are not limited to waiting for live chats on the internet, as Emitrr empowers businesses to convert visitors even if they navigate away from the webpage. This innovative approach not only maximizes conversion rates but also enhances overall customer satisfaction by providing timely responses and support.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Zapier

Integrations Supported

Axis LMS
DentiMax
Dentrix
EagleSoft
athenahealth Population Health
eClinicalWorks

API Availability

API Availability

Pricing Information

$19/month
Discounts available for multi-location businesses.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

LocalImpact

Date Founded

2017

Company Location

Canada

Company Website

localimpact.com

Company Facts

Organization Name

Emitrr

Date Founded

2019

Company Location

United States

Company Website

emitrr.com

Categories and Features

AI Review Management

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
White Label

Categories and Features

AI Review Management

Not specified

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition

Conversational AI

Omni-Channel
Virtual Assistant

Customer Experience

Customer Segmentation
Feedback Management
Knowledge Management

Customer Service

Appointment Management
Call Center Management
Knowledge Base
Live Chat
Surveys & Feedback
Virtual Assistant

Dental

Appointment Management
Inventory Management

Patient Engagement

Appointment Scheduling
Mobile Access
Progress Tracking

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Response Management
Review Monitoring
Review Notification
Review Request
Social Sharing

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP

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