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What is Locobuzz?

Step into the Next Era of Customer Experience! Our innovative technology platform is designed to help you attract, retain, and delight your clientele. By harnessing the power of AI, analytics, big data, and automation, we enhance your customer interactions. Utilize our ORM services for social media listening to connect with your audience in real-time and gain valuable insights. With our advanced AI technology, you can seamlessly manage your online presence across various social media platforms. All your digital requirements can be addressed from a single hub. Our comprehensive digital command center provides you with a clear view of customer conversations. You can cultivate leads, oversee campaigns, and experience an unmatched level of brand engagement. Intelligent bots facilitate swift communication with consumers, fostering stronger connections. This AI-powered tool not only aids in precision marketing but also plays a vital role in building lasting relationships with your customers, ensuring they feel valued and understood. Ultimately, we empower you to elevate your customer experience to unmatched heights.

What is Knewin?

Monitor every facet of your brand across traditional media, digital spaces, and social platforms to gather insights into how customers perceive you and to evaluate your visibility in real time. By keeping an eye on leading publications, influential pages, and significant figures, you can identify both opportunities and challenges, even if your brand isn't directly mentioned. This strategy allows you to assess the effectiveness of your marketing initiatives. Analyze the quantity of "likes" received, the sources of these interactions, and the types of content that engage your audience, which will provide critical information to guide your decision-making on whether to continue certain campaigns. Knewin delivers a robust service that combines its monitoring tools with a team of expert professionals committed to helping clients track, analyze news, and derive impactful insights. With Knewin Monitoring, clients gain access to a platform that fosters independence in reviewing pertinent topics and investigating potential strategies tailored to the brand being monitored. This collaborative approach not only deepens understanding but also empowers brands to adeptly navigate the intricate realm of public perception, ultimately enhancing their overall marketing effectiveness. As you leverage these insights, you'll be better positioned to adapt your strategies in response to the evolving landscape.

Media

Media

Integrations Supported

Quickwork

Integrations Supported

Quickwork

API Availability

Has API

API Availability

Has API

Pricing Information

$300/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Locobuzz

Date Founded

2015

Company Location

India

Company Website

www.locobuzz.com

Company Facts

Organization Name

Knewin

Date Founded

2011

Company Location

Brazil

Company Website

www.knewin.com/en/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

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