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What is Locobuzz?
Step into the Next Era of Customer Experience! Our innovative technology platform is designed to help you attract, retain, and delight your clientele. By harnessing the power of AI, analytics, big data, and automation, we enhance your customer interactions. Utilize our ORM services for social media listening to connect with your audience in real-time and gain valuable insights. With our advanced AI technology, you can seamlessly manage your online presence across various social media platforms. All your digital requirements can be addressed from a single hub. Our comprehensive digital command center provides you with a clear view of customer conversations. You can cultivate leads, oversee campaigns, and experience an unmatched level of brand engagement. Intelligent bots facilitate swift communication with consumers, fostering stronger connections. This AI-powered tool not only aids in precision marketing but also plays a vital role in building lasting relationships with your customers, ensuring they feel valued and understood. Ultimately, we empower you to elevate your customer experience to unmatched heights.
What is Knight?
Examine visitor patterns to identify the most impactful marketing channels. Evaluate the effectiveness of different marketing strategies by analyzing user interaction with content across various platforms, which includes metrics related to exposure, accessibility, and user acquisition. Aggregate data from all points of interaction during distinct user journeys—such as the main website, WeChat, email campaigns, content marketing, and trade shows—to enable precise cross-channel attribution. By analyzing the customer acquisition and conversion rates for each channel, companies can adjust their marketing tactics in real-time to achieve superior outcomes. Establish an online form that automatically collects information when customers complete it, allowing for their seamless addition to the contact list. Knight offers flexibility by accommodating a variety of form types suited for different marketing contexts, including landing pages for ads, registrations on official websites, and sign-ups for events. Furthermore, introduce identifiable QR codes in emails, articles, and printed materials to monitor the success of call-to-action initiatives and boost engagement. This comprehensive strategy not only provides insights into customer interactions and preferences but also fosters more targeted marketing efforts moving forward. Ultimately, understanding these dynamics can lead to improved customer satisfaction and loyalty.
API Availability
Has API
API Availability
Has API
Pricing Information
$300/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Locobuzz
Date Founded
2015
Company Location
India
Company Website
www.locobuzz.com
Company Facts
Organization Name
Knight SaaS SCRM
Date Founded
2014
Company Location
China
Company Website
www.knight-crm.com/en/
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Social CRM
Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Categories and Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Social CRM
Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management