Ratings and Reviews 3 Ratings
Ratings and Reviews 13 Ratings
Alternatives to Consider
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SuperOpsMost MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
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NinjaOneNinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.
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IruIru AI is a next-generation, AI-native security and compliance platform designed to unify and automate enterprise protection in an increasingly complex digital landscape. Built from the ground up for the AI era, Iru integrates identity management, endpoint protection, and compliance automation within a single, context-aware system. Its proprietary Iru Context Model continuously interprets relationships between users, apps, and devices, enabling intelligent actions across authentication, threat detection, and audit workflows. The Identity module eliminates passwords with device-bound authentication, ensuring frictionless yet secure access to every enterprise app. The Endpoint suite consolidates management, detection, and vulnerability response into one lightweight agent, providing real-time visibility and cross-platform consistency. Meanwhile, the Compliance engine automates control mapping and evidence collection, reducing audit preparation time while maintaining continuous readiness. Unlike fragmented legacy tools, Iru’s unified approach minimizes security gaps, streamlines administration, and improves user experience across the organization. The platform’s scalability and AI automation have helped firms cut IT workloads in half while achieving stronger security postures and regulatory compliance. Trusted by global innovators like Airbus, Notion, McLaren, and BetterHelp, Iru is transforming how enterprises secure their digital ecosystems. With over 5,000 customers and top-tier ratings for usability and innovation, Iru empowers teams to focus on strategic growth rather than operational complexity.
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AuvikAuvik Network Management offers a sophisticated software solution for network oversight that enables IT experts to gain comprehensive insight, automate processes, and manage their network infrastructure effectively. Organizations, regardless of their scale, rely on this cutting-edge platform to improve operational efficiency, bolster security measures, and enhance performance metrics. A key highlight of Auvik is its ability to provide real-time network mapping and discovery, which automatically creates interactive visual representations of your network’s layout. This feature simplifies the identification of devices, connections, and possible bottlenecks within the network. Such critical insights facilitate better planning and optimization of network architecture, ensuring peak efficiency and reliability. By leveraging Auvik’s capabilities, organizations can proactively address issues and adapt to changing network demands.
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ManageEngine Endpoint CentralManageEngine Endpoint Central is an enterprise-grade unified endpoint management and security solution that helps IT teams manage, secure, and support every device across their organization from a single centralized console. Endpoint Central provides the tools, automation, and intelligence needed to keep every endpoint secure, compliant, and productive. At its core, Endpoint Central automates the most time-consuming aspects of endpoint administration. Patch management covers Windows, macOS, Linux, and 1,000+ third-party applications with automated deployment policies, test-and-approve workflows, and rollback capabilities. Software deployment enables IT teams to install, update, and remove applications across thousands of endpoints simultaneously, while OS imaging workflows standardize device configurations for faster, consistent onboarding. On the security side, vulnerability assessment continuously prioritizes endpoint weaknesses using AI-powered risk scoring. Application control enforces a default-deny approach, blocking unauthorized software before execution. EDR delivers continuous behavioral monitoring and incident response, while NGAV neutralizes malware and ransomware before they cause damage. Device control, privilege management, browser security, and BitLocker and FileVault encryption complete the security stack. Remote support is built in no third-party tools required. IT technicians connect instantly to Windows, macOS, and Linux endpoints for real-time troubleshooting and diagnostics. Integrated MDM extends management to iOS and Android devices. DEX monitoring provides visibility into device performance and application reliability enabling IT teams to resolve issues before employees raise a ticket. Available as cloud or on-premises across five editions.
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ISL Light Remote DesktopISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.
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ScreenMeetScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.
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RipplingRippling simplifies human resources, payroll, IT, and expense management for companies operating on a global scale. With ease, you can oversee the complete employee lifecycle, encompassing everything from recruitment to benefits management and performance evaluations. It offers automation for HR processes, eases the approval workflow, and guarantees adherence to regulations. You can also control devices, manage software access, and monitor compliance, all from a single dashboard. With timely payroll processing, effective expense tracking, and adaptable financial policies, you can save time, lower expenses, and boost overall efficiency in your organization. Discover the advantages of integrated management solutions with Rippling and transform the way your business operates today.
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FreshserviceIf you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.
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ServiceaideServiceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.
What is LogMeIn Central?
What is Heimdal Endpoint Detection and Response (EDR)?
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing Information
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Company Facts
Organization Name
GoTo
Date Founded
2003
Company Location
United States
Company Website
www.logmein.com/products/central
Company Facts
Organization Name
Heimdal®
Date Founded
2014
Company Location
Denmark
Company Website
heimdalsecurity.com
Categories and Features
Endpoint Protection
IT Asset Management
IT Management
IT Service
Remote Desktop
RMM
Categories and Features
AI Security
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Antivirus
Harness the capabilities of Heimdal's exclusive Extended Threat Protection (XTP) technology, featuring a cutting-edge endpoint security solution meticulously crafted for exceptional identification of advanced cyber threats. Shield your organization from ransomware, concealed backdoors, rootkits, brute-force assaults, stealthy malware, and various other dangers.
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Application Control
Enhance the capabilities of both your system administrators and users with App Control. Select from a variety of parameters such as file path, publisher, certificate, vendor name, software title, MD5 hash, and additional criteria to easily permit or restrict application launches. Manage your system according to your preferences.
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Application Security
Cybersecurity
Equip your security and IT departments with Heimdal's integrated platform, designed to safeguard against emerging threats and deliver extensive protection across various areas. Whether it’s endpoints, networks, emails, identities, or more, Heimdal ensures your defenses are robust with its sophisticated detection and response features.
Data Loss Prevention
DNS Security
Equipped with cutting-edge cybercrime insights, sophisticated machine learning, and AI-driven defense mechanisms, Heimdal DNS Security Endpoint offers unmatched precision in safeguarding your organization against emerging threats. Enhance your business's security posture and maintain a proactive edge with our innovative DNS security offering.
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Email Security
An innovative defense mechanism designed to combat phishing, ransomware, and the ever-changing landscape of email threats. Seamlessly integrating with your current infrastructure, our service strengthens your security measures, whether implemented in the cloud or on-site.
Endpoint Detection and Response (EDR)
Heimdal Endpoint Detection and Response is an advanced security solution designed to continuously observe, evaluate, and counteract threats as they occur. Featuring sophisticated detection techniques and proactive incident management functionalities, it offers strong safeguarding for your organization's endpoint devices, facilitating prompt threat resolution and reducing the risk of potential harm.
Endpoint Management
Heimdal Endpoint Detection and Response serves as an effective security solution designed to continuously oversee, evaluate, and react to potential threats as they occur. Utilizing cutting-edge detection techniques and a proactive approach to incident management, it offers strong defense for your organization's endpoints, facilitating prompt threat resolution and reducing possible harm.
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Endpoint Privilege Management
Improve your security posture, optimize privilege oversight, and maintain compliance with regulations through our autopilot-compatible Privileged Access Management solutions, which include Privilege Elevation and Delegation Management (PEDM), Privileged Account and Session Management (PASM), and Application Control.
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Endpoint Protection
Heimdal Endpoint Detection and Response is a sophisticated security solution designed to continuously observe, evaluate, and react to threats as they occur. Featuring cutting-edge detection methodologies and a proactive approach to incident management, it delivers strong safeguards for your organization's endpoints, facilitating prompt threat neutralization and reducing the risk of significant harm.
Extended Detection and Response (XDR)
By utilizing Heimdal XDR, you can simplify the management of various security tools and enjoy the reassurance that comes from a holistic, unified strategy for cybersecurity.
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Firewall
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Incident Response
Intrusion Detection and Prevention
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IT Asset Management
Gain total insight and detailed management of your entire software collection, ensuring you never miss an essential update again.
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IT Security
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Managed Detection and Response (MDR)
Enhance your security investment returns with Heimdal MXDR - our budget-friendly solutions deliver high-level protection suitable for enterprises, eliminating the necessity for extra personnel or infrastructure.
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MSP
Heimdal provides tailored security solutions designed to elevate your MSP service portfolio. Partner with us to offer all-encompassing, efficient, and integrated cybersecurity services.
Network Detection and Response (NDR)
Bolster your network with an integrated AI security framework designed to proactively search for, thwart, identify, and react to threats, no matter their sophistication. The Heimdal DNS Security Network gives you the confidence to effectively manage your BYOD policies and safeguard every user device, all from a single, streamlined platform.
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Patch Management
Achieve optimal results with a streamlined automated patch management system tailored for IT experts. Instantly deploy and update software around the clock, every day of the year, from any location globally and based on your preferred timetable.
Privileged Access Management
Boost security, simplify privilege oversight, and maintain compliance with regulations using our autopilot-ready Privileged Access Management (PAM) solutions, which include Privilege Elevation and Delegation Management (PEDM), Privileged Account and Session Management (PASM), and Application Control.
Ransomware Protection
Our cutting-edge anti-ransomware encryption technology is a groundbreaking product that operates without any signatures, providing unmatched protection for your devices against harmful encryption efforts associated with ransomware attacks. Safeguard your endpoints and network continuously and instantly from even the most sophisticated ransomware encryption threats.
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Remote Desktop
Elevate your efficiency with Heimdal’s Remote Desktop solution. Tailored for hybrid businesses, IT specialists, and managed service providers, our cutting-edge technology simplifies your remote access requirements. Wave goodbye to complicated configurations and embrace seamless connectivity with ease.
RMM
SIEM
The Heimdal Threat-Hunting and Action Center equips security teams with a comprehensive and risk-oriented perspective of their complete IT environment. It delivers detailed telemetry from both endpoints and networks, enabling rapid and informed decision-making.
Threat Hunting
The Heimdal Threat-Hunting and Action Center equips security professionals with a sophisticated perspective on threats and risks throughout their entire IT environment. It delivers detailed telemetry from both endpoints and networks, enabling quick and informed decision-making.
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Threat Intelligence
The Heimdal Threat-Hunting and Action Center equips security teams with a sophisticated perspective focused on threats and risks throughout their entire IT environment. It delivers detailed telemetry from both endpoints and networks, enabling rapid and informed decision-making.
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Vulnerability Management
Consolidate updates for Microsoft Windows, Apple MacOS, Linux Ubuntu, and other platforms within one comprehensive patch and asset management framework. Gain valuable insights into vulnerabilities based on their severity, CVE, and classification, independent of the operating system. Seamlessly install, deploy, and distribute both security and non-security updates across any device, at any location, and at any time, without facing compatibility challenges.
Zero Trust Security
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