Ratings and Reviews 2 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4 out of 5 stars

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features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is LogMeIn Pro?

LogMeIn Pro is a comprehensive remote access platform tailored for individuals and small businesses seeking secure and flexible connectivity to their PCs and Macs from anywhere in the world. The software provides high-speed remote control that makes working remotely feel like being at the office, supporting seamless access from desktops, browsers, and mobile devices on iOS and Android. LogMeIn Pro offers unlimited user access, facilitating instant collaboration and file sharing between remote devices without the hassle of emailing files back and forth. Users can print documents from a remote computer to a local printer and view multiple remote monitors simultaneously through its multi-monitor display feature. The platform also includes Bitdefender antivirus to protect endpoints against malware, viruses, and sophisticated cyber threats. Available subscription plans allow users to connect to 2, 5, or 10 computers, providing scalable options for various needs. Business owners like Anthony Karpouzis rely on LogMeIn Pro to stay connected with staff and manage operations remotely, ensuring smooth business continuity. The platform emphasizes security with two-factor authentication and other robust safeguards. LogMeIn Pro’s user-friendly interface and dependable performance make it ideal for maintaining productivity and collaboration outside the traditional office setting. Overall, it empowers remote workforces by simplifying access, enhancing security, and improving flexibility.

What is Cisco Webex Support?

Stand by your clients, ensuring that support is readily available whenever they need it. Provide immediate assistance and exceptional customer care to individuals around the world. By shortening call times, you can achieve faster resolutions while also reducing overall costs. With Cisco Webex Support, you don't just meet expectations; you exceed them. This adaptable platform is designed for remote technical support, offering round-the-clock assistance to customers globally. To grow your business, it is essential to be accessible when your clients seek help. Enhance your organization with outstanding service that can be accessed from virtually anywhere. Decreasing wait times results in lower customer dissatisfaction and fosters a more satisfied clientele. Your customers can easily request assistance directly through your product, website, or email, enabling them to be quickly queued and connected to prompt support, allowing them to continue their tasks without interruption. Equip your representatives with a robust set of tools that empower them to thrive in their roles. They can assist multiple clients at once, navigate across diverse platforms, and easily overcome security obstacles. By doing so, you not only enhance your team's capabilities but also significantly improve the overall customer experience, fostering loyalty and trust in your brand. Striving for excellence in customer service creates a competitive edge that can set your business apart in a crowded marketplace.

Media

Media

Integrations Supported

CyberFOX Password Manager
OpenVoice
Teamstack

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/pro

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.webex.com/remote-support.html

Categories and Features

Identity Management

Password Management

IT Asset Management

Contract/License Management
Inventory Management
Supplier Management

IT Management

Capacity Monitoring
Event Logs
Hardware Inventory
License Management
Remote Access
Software Inventory
User Activity Monitoring

Network Security

Access Control
Analytics / Reporting
Internet Usage Monitoring
Intrusion Detection System
VPN

Remote Desktop

Cross-Platform Access
Mobile Device Access
User Management

Remote Support

Real-time Chat
Surveys & Feedback

Categories and Features

Remote Desktop

Not specified

Remote Support

Not specified

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