Ratings and Reviews 2 Ratings

Total
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features
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support

Ratings and Reviews 19 Ratings

Total
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features
design
support

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What is LogMeIn Pro?

LogMeIn Pro is a comprehensive remote access platform tailored for individuals and small businesses seeking secure and flexible connectivity to their PCs and Macs from anywhere in the world. The software provides high-speed remote control that makes working remotely feel like being at the office, supporting seamless access from desktops, browsers, and mobile devices on iOS and Android. LogMeIn Pro offers unlimited user access, facilitating instant collaboration and file sharing between remote devices without the hassle of emailing files back and forth. Users can print documents from a remote computer to a local printer and view multiple remote monitors simultaneously through its multi-monitor display feature. The platform also includes Bitdefender antivirus to protect endpoints against malware, viruses, and sophisticated cyber threats. Available subscription plans allow users to connect to 2, 5, or 10 computers, providing scalable options for various needs. Business owners like Anthony Karpouzis rely on LogMeIn Pro to stay connected with staff and manage operations remotely, ensuring smooth business continuity. The platform emphasizes security with two-factor authentication and other robust safeguards. LogMeIn Pro’s user-friendly interface and dependable performance make it ideal for maintaining productivity and collaboration outside the traditional office setting. Overall, it empowers remote workforces by simplifying access, enhancing security, and improving flexibility.

What is ConnectWise ScreenConnect?

ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.

Media

Media

Integrations Supported

CyberFOX Password Manager
OpenVoice

Integrations Supported

CyberFOX Password Manager
Acronis Cyber Protect
Asio by ConnectWise
ConnectWise Automate
ConnectWise PSA
CyberQP
Datto RMM
Delinea Cloud Access Controller
Freshdesk
ITBoost
MSPStuff Switchboard
Naverisk RMM & PSA
NinjaOne
N‑able Passportal
OpenText Core MDR
Slaask
SmartConnect
Syncro
ThreatLocker

API Availability

API Availability

Pricing Information

$30 per month
Free Trial Offered?

Pricing Information

$27 per month
Free - $0
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/pro

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

screenconnect.connectwise.com/

Categories and Features

Identity Management

Password Management

IT Asset Management

Contract/License Management
Inventory Management
Supplier Management

IT Management

Capacity Monitoring
Event Logs
Hardware Inventory
License Management
Remote Access
Software Inventory
User Activity Monitoring

Network Security

Access Control
Analytics / Reporting
Internet Usage Monitoring
Intrusion Detection System
VPN

Remote Desktop

Cross-Platform Access
Mobile Device Access
User Management

Remote Support

Real-time Chat
Surveys & Feedback

Categories and Features

Co-Browsing

Not specified

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management

Meeting

Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Post-Meeting Tools

MSP

Billing & Invoicing
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Desktop

Chat
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print

Remote Support

Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Meeting Management
Remote Access
Remote Support
Video Chat
Web Conferencing

Secure Remote Access

Not specified

Video Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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