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What is LogMeIn Pro?

LogMeIn Pro is a comprehensive remote access platform tailored for individuals and small businesses seeking secure and flexible connectivity to their PCs and Macs from anywhere in the world. The software provides high-speed remote control that makes working remotely feel like being at the office, supporting seamless access from desktops, browsers, and mobile devices on iOS and Android. LogMeIn Pro offers unlimited user access, facilitating instant collaboration and file sharing between remote devices without the hassle of emailing files back and forth. Users can print documents from a remote computer to a local printer and view multiple remote monitors simultaneously through its multi-monitor display feature. The platform also includes Bitdefender antivirus to protect endpoints against malware, viruses, and sophisticated cyber threats. Available subscription plans allow users to connect to 2, 5, or 10 computers, providing scalable options for various needs. Business owners like Anthony Karpouzis rely on LogMeIn Pro to stay connected with staff and manage operations remotely, ensuring smooth business continuity. The platform emphasizes security with two-factor authentication and other robust safeguards. LogMeIn Pro’s user-friendly interface and dependable performance make it ideal for maintaining productivity and collaboration outside the traditional office setting. Overall, it empowers remote workforces by simplifying access, enhancing security, and improving flexibility.

What is Dameware Remote Support?

Remote IT management software enables the remote control of computers running Windows, Mac OS X, and Linux operating systems. This capability facilitates efficient support for large numbers of users while remaining at your workstation. Dameware offers a comprehensive solution that combines remote desktop access with the ability to administer Windows tasks, all managed through a unified central interface. This integration streamlines operations and enhances productivity for IT professionals.

Media

Media

Integrations Supported

CyberFOX Password Manager
OpenVoice
Teamstack

Integrations Supported

SolarWinds Service Desk
SolarWinds Web Help Desk

API Availability

API Availability

Pricing Information

$30 per month
Free Trial Offered?

Pricing Information

$407.00/install
No monthly fees, connect to unlimited end devices.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/pro

Company Facts

Organization Name

SolarWinds

Date Founded

2000

Company Location

United States

Company Website

www.solarwinds.com/remote-support-software

Categories and Features

Identity Management

Password Management

IT Asset Management

Contract/License Management
Inventory Management
Supplier Management

IT Management

Capacity Monitoring
Event Logs
Hardware Inventory
License Management
Remote Access
Software Inventory
User Activity Monitoring

Network Security

Access Control
Analytics / Reporting
Internet Usage Monitoring
Intrusion Detection System
VPN

Remote Desktop

Cross-Platform Access
Mobile Device Access
User Management

Remote Support

Real-time Chat
Surveys & Feedback

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Self Service Portal
Ticket Management

ITSM

Configuration Management
Incident Management
Problem Management
Self Service Portal

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Transfer
Surveys & Feedback

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