LogMeIn Rescue Reviews & Ratings

LogMeIn Rescue

4.7 out of 5 stars

Ratings and Reviews 76 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,065 Ratings
    Company Website for NinjaOne
  • ISL Light Remote Desktop Reviews & Ratings
    4.6 out of 5 stars 1,598 Ratings
    Company Website for ISL Light Remote Desktop
  • SuperOps Reviews & Ratings
    4.5 out of 5 stars 295 Ratings
    Company Website for SuperOps
  • ScreenMeet Reviews & Ratings
    4.5 out of 5 stars 35 Ratings
  • CrankWheel Reviews & Ratings
    4.9 out of 5 stars 240 Ratings
    Company Website for CrankWheel
  • Thinfinity Workspace Reviews & Ratings
    4.7 out of 5 stars 16 Ratings
    Company Website for Thinfinity Workspace
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,478 Ratings
    Company Website for Zendesk
  • Auvik Reviews & Ratings
    4.5 out of 5 stars 678 Ratings
    Company Website for Auvik
  • Kasm Workspaces Reviews & Ratings
    4.8 out of 5 stars 127 Ratings
    Company Website for Kasm Workspaces
  • EcholoN Reviews & Ratings
    4.8 out of 5 stars 50 Ratings
    Company Website for EcholoN

What is LogMeIn Rescue?

LogMeIn Rescue is a powerful and secure enterprise remote support platform designed to empower IT teams and service providers to deliver exceptional technical assistance at scale. Supporting more than one billion remote sessions worldwide, Rescue provides technicians with fast, reliable, one-click access to user devices across Windows, macOS, Linux, Chrome OS, iOS, and Android platforms, regardless of location or network. The software offers robust security features including permission-based access controls, PIN code validation, IP restrictions, single sign-on (SSO), Active Directory synchronization, and 256-bit AES encryption to safeguard sensitive information throughout support sessions. Rescue’s centralized command center simplifies IT administration by enabling custom security configurations, unlimited user group creation, session recordings, and real-time team performance monitoring. Enterprises benefit from extensive brand customization options that allow personalized user interfaces, chat tools, and multiple connection methods to enhance the customer experience. The platform integrates with various enterprise applications and provides advanced in-session tools to quickly diagnose and resolve issues, including support for inactive devices. A Forrester study confirms Rescue’s strong return on investment, with payback periods under six months due to faster ticket resolutions and improved operational efficiency. User testimonials highlight Rescue’s reliability, flexibility, and security, especially for complex IT environments and multi-platform support. Rescue is ideal for organizations facing increasing security threats, limited IT resources, and the need to scale support efficiently. Overall, LogMeIn Rescue combines enterprise-grade security, scalability, and customization to meet the evolving needs of modern IT support teams.

What is Coderblock?

Coderblock Office transforms the way we communicate by providing immersive 3D office spaces that enable users to easily start video conferences with all attendees. Simultaneously, Coderblock Workspace presents a state-of-the-art shared platform that combines chat, video conferencing, task management, and productivity tools, all seamlessly integrated with the 3D virtual office to streamline everyday operations. In addition, Coderblock Marketplace offers a continuously updated directory filled with job opportunities and professionals, making it easier to share job listings within the digital realm. Moreover, customizable virtual environments are designed for hosting both virtual and hybrid events, allowing companies to enhance their networking and lead generation efforts, ultimately driving growth and collaboration in a progressively digital landscape. These forward-thinking solutions are tailored to address the changing demands of contemporary workplaces, ensuring that the transition to virtual settings is more effective than ever before. As organizations continue to adapt, Coderblock remains at the forefront of innovation, providing tools that empower teams to thrive in the future of work.

Media

Media

Integrations Supported

AuthPoint
Blotout
Campaign Monitor
Cayzu
ConnectWise Cybersecurity Management
ConnectWise PSA
Freshdesk
Freshservice
HaloPSA
Incident IQ
LiveChat
Meltano
OpenVoice
Salesforce Agentforce Service
ServiceNow
SolarWinds Service Desk
SysAid
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$109 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/rescue

Company Facts

Organization Name

Novatek

Date Founded

2015

Company Location

Italy

Company Website

novatek.solutions/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Predictive Dialer
Real-time Chat
Reporting/Analytics

Co-Browsing

Not specified

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Live Chat

Not specified

MSP

Help Desk
Issue Management
Live Chat
Remote Access

Remote Desktop

Chat
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Live Chat
Remote Access
Remote Support
Screen Sharing

RMM

Not specified

Screen Sharing

Desktop / Browser Sharing
Mobile Screen Sharing
Remote Control
Screen Mirroring
Screen Recording

Categories and Features

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
File Sharing
Knowledge Management
Newsletter Management

Marketplace

Category Management
Order Management
Payment Processing
Returns Management
SEO Management

Team Communication

Audio Calls
Calendar Management
Chat / Messaging
Push Notifications
Search
Surveys & Feedback
Video Conferencing

Popular Alternatives

ScreenMeet Reviews & Ratings

ScreenMeet

4.5 out of 5 stars

Popular Alternatives

ISL Light Remote Desktop Reviews & Ratings

ISL Light Remote Desktop

ISL Online
4.6 out of 5 stars
Sococo Reviews & Ratings

Sococo

5.0 out of 5 stars
ConnectWise ScreenConnect Reviews & Ratings

ConnectWise ScreenConnect

ConnectWise
4.5 out of 5 stars
SignalWire Work Reviews & Ratings

SignalWire Work

SignalWire
LogMeIn Resolve Reviews & Ratings

LogMeIn Resolve

GoTo
4.8 out of 5 stars